Site Supervisor

CLARION SECURITY LLC•Glendale, KY

3d•Onsite

About The Position

The Site Supervisor oversees daily security operations at an assigned client location. The role provides leadership and direction to security personnel, ensures officers perform their assigned duties, maintains compliance with client and company policies, and serves as a primary point of contact for site-related security matters. The Site Supervisor is expected to maintain a professional presence, promote accountability, and provide excellent customer service to the client and site personnel.

Requirements

High school diploma or GED.
Previous security experience.
Previous supervisory or leadership experience.
Ability to pass a criminal background check and drug screening.
Strong verbal and written communication skills.
Ability to lead a team and hold personnel accountable to established standards.
Ability to work independently and make sound decisions.
Professional appearance and demeanor.
Dependable attendance and punctuality.
Ability to communicate effectively with security personnel, management, and client representatives.
Strong leadership and interpersonal skills.
Excellent observation and attention to detail.
Ability to remain calm and professional in stressful situations.
Strong conflict resolution and de-escalation skills.
Ability to address personnel and operational issues effectively.
Basic computer and report-writing skills.
Ability to understand and enforce post orders, policies, and procedures.
Strong organizational and time-management skills.
Dependable and capable of working with minimal supervision.
Ability to stand and walk for extended periods, conduct routine patrols and site inspections, and climb stairs as required.
Ability to lift up to 25 pounds occasionally.
Ability to work indoors and outdoors in varying weather conditions and respond appropriately to security incidents and emergencies.
Willingness to work weekends, holidays, or overtime as needed and flexibility to assist with staffing or operational needs when required.

Responsibilities

Supervise and provide direction to security officers assigned to the site.
Ensure assigned posts are properly staffed and officers report for scheduled shifts.
Conduct routine inspections of the site and security posts.
Ensure officers follow post orders, company policies, and client procedures.
Monitor officer performance, attendance, appearance, and conduct.
Provide coaching and guidance to security officers as needed.
Communicate with Clarion management regarding staffing, performance, incidents, and site concerns.
Serve as a professional point of contact for client representatives and address security-related concerns appropriately.
Respond to and assist with management of security incidents and emergencies.
Complete and review incident reports, daily activity reports, and other required documentation.
Monitor access control, patrol activities, and other site-specific security functions.
Ensure security equipment and systems are properly utilized.
Conduct shift briefings and communicate important information to assigned security personnel.
Help maintain a safe, secure, and professional environment for clients, employees, visitors, and property.
Perform other security-related duties as assigned.