Site Supervisor

Securitas Security Services•Fulton, MO

About The Position

The Site Supervisor helps maintain a safe and secure environment for clients by monitoring premises, controlling access, and patrolling locations. The supervisor preserves order and enforces regulations and directives for client sites involving personnel, visitors, and the surrounding area. The position supervises security officers, lead officers, and other assigned company personnel, ensuring post orders are followed, rounds are completed, and required reports are filed. The supervisor also supports loss prevention and customer accuracy, conducts guard shack access control, and may perform Security Officer duties according to post orders and company policy.

Requirements

Must be at least 18 years of age.
High school diploma or GED required.
Above-average computer and technology skills.
Excellent customer service and team leadership skills.
Ability to work independently.
Ability to remain calm and professional in stressful situations.
Strong attention to detail and ability to remain vigilant throughout the shift.
Professional demeanor.
Ability to respond to emergencies using rapid, effective judgment and appropriate escalation.
Willingness to participate in the company's pre-employment screening process, including a drug screen and background investigation.
Supervisor experience required.

Nice To Haves

Security experience preferred.
Loss prevention experience preferred.
Client relations experience preferred.

Responsibilities

Supervise Security Officers, Lead Officers, and other company personnel assigned to one or more client-site posts.
Ensure post orders are followed, established rounds are completed, and required reports are filed.
Notify appropriate authorities and the client in emergency situations.
Coach and discipline personnel as appropriate, consult company management or designated representatives when needed, and document coaching and disciplinary actions.
Train Security Officers and other company personnel, and review post orders and assignment details with subordinates.
Coordinate with company management or designated representatives to ensure adequate coverage of all posts and positions.
Prepare, file, and submit required reports.
Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities.
Meet with client representatives to confirm security requirements are being met and provide quality customer service.
Support loss prevention and customer accuracy.
Conduct guard shack access control duties.
Perform Security Officer duties when needed, in accordance with post orders and company policy.
Cover employee call-offs.