Site Supervisor - Largo, FL

Walden Security•Orlando, FL

5d•Onsite

About The Position

The Site Supervisor is responsible for the performance of all shifts and Security Officers on duty. This role requires a working knowledge of specific and general post instructions, including practical knowledge of additional and emergency post instructions. The supervisor will patrol assigned posts, conduct inspections, and maintain daily logs and reports. They will also respond to client needs, notify authorities of emergencies, and examine post security. This position exercises direct supervision over Security Officers and Shift Supervisors, providing operational input to management.

Requirements

High school diploma or equivalent
1+ year experience in a supervisory, or leadership role
Requires a year of related experience in any of the following categories; crisis management, physical security, critical infrastructure protection, risk controls, or loss prevention
Display exceptional customer service and communication skills
Ability to handle crisis situations at the client site, calmly and efficiently
Able to work in various environments such as cold weather, rain/snow, or heat
Stand or walk on various surfaces for long periods of time
Must possess strong computer skills with a high proficiency in the Google workspace and an ability to find information fast
Client Management Skills
Strong Leadership skills
Knowledge of supervisory practices, procedures, and security operations
Ability to provide positive direction and motivate performance
Strong attention to detail
Strong written and verbal communication skills
Ability to solve conflict/problem solve
Must be able to multi-task and self-manage in a dynamic environment
Must possess a Florida state security class D license

Responsibilities

Responsible for the performance of all shifts and Security Officers on duty
Has a working knowledge and understanding of the Specific and General Post instructions for post(s)
Has practical knowledge of all additional and emergency post instructions that are called for by the client
Patrols post assigned by walking or using company provided vehicle where applicable
Conducts inspections of Post and Security Officers for proper compliance with the specific Post Orders, Walden Security procedures and general knowledge of post assignment
Informs the Post supervisor, Roving or Field Supervisors and the Operations Manager of matters/issues that cannot wait until the next workday
Records the daily events of their post on the Officers Daily Reports (ODR) which will be reviewed by the Post Supervisor, Roving or Field Supervisors and the Operations Manager
Registers at watch stations to record time of inspection trips and contracted random inspections
Assists in conducting on-the-job-training for newly assigned Security Officers as necessary
Responds to urgent client needs/requests for services or changes to services
Properly notifies authorities (supervisors, police or fire department, client, etc.) of emergency situations and/or post order violations
Examines doors, windows, and gates of assigned posts to determine that they are secure
Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and expel persons engaging in suspicious or criminal acts
Receives general direction from the Post Supervisor, Roving or Field Supervisors, or Operations Manager
Exercises direct supervision over 1-15 Security Officers and Shift Supervisors
Provides input to the management in regards to operation, status of posts and Security Officers
Maintain daily logs and prepare and provide reports as required
Maintain the highest ethical and professional standards
Must be knowledgeable of all company policies and procedures
Maintain effective relationships with all levels of the company and client organization