Sr. Application Engineer - Largo, FL
About The Position
As a Senior Applications Engineer, you will play a critical role in supporting Beckwith Electric’s protection, control, and automation solutions. This position serves as a technical expert, customer advocate, and informal team leader, helping utilities successfully apply, configure, and operate mission-critical systems. You will collaborate with engineering, product management, and sales to ensure high-quality solutions and exceptional customer outcomes. In addition to technical responsibilities, this role contributes to mentorship, knowledge sharing, and operational leadership within the Technical Support team.
Requirements
- BS degree in electrical engineering
- Minimum 7+ years of experience in power systems, protection, or grid automation
- Strong technical knowledge of distribution utility systems
- Experience with relay protection, automation controls, or grid modernization
- 3 + years prior experience in customer-facing technical roles as well as general knowledge of power distribution systems
- Knowledge of the company's products and services and their application in the generation, transmission and distribution of electrical power or similar vendors.
- Ability to meet and work with customers at all levels within the organization.
- Troubleshooting over the phone, asks the right questions and talks individual through problem to solution.
- Advanced analytical and troubleshooting skills
- Strong communication skills with ability to explain complex concepts clearly
- Ability to work cross-functionally and influence without authority
- Highly self-motivated with excellent organization and time management
Nice To Haves
- Experience in Electric Utility Industry preferred
- Experience in Application Engineering, Product Engineering is desirable
Responsibilities
- Provide advanced technical support for Beckwith Electric products and system applications
- Interpret customer requirements and recommend optimal solutions
- Troubleshoot complex field and system issues
- Develop deep expertise across distribution and automation product portfolios
- Support product configuration, settings, and certification testing
- Guide customers on best practices for system integration and operation
- Assist with installation, commissioning, and operational challenges
- Provide real-time technical analysis for customer issues
- Work closely with engineering, product management, and sales teams
- Support product development through customer feedback and application insights
- Deliver technical training, product demonstrations, and presentations
- Develop documentation, white papers, and application guides
- Capture and communicate customer needs, market trends, and product gaps
- Influence product improvements and innovation
- Serves as a technical mentor and leader to junior engineers and support staff.
- Provides guidance, coaching, and knowledge transfer on complex technical issues and best practices.
- May lead projects, coordinate team efforts, or act as an escalation point for critical customer support issues.
- All other duties as assigned by management
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What This Job Offers
Job Type
Full-time
Career Level
Senior
