Site Supervisor (H Barracks, Point Loma), Safe Parking Program - Part-Time

Jewish Family Service of San Diego • San Diego, CA

1d • Onsite

About The Position

Jewish Family Service of San Diego (JFS) is seeking a compassionate, mission-driven individual to join the Safe Parking Program team as the H-Barracks Site Supervisor. This role offers the opportunity to make a meaningful difference in the community by partnering with families and individuals living in their vehicles to help them achieve housing stability. The Site Supervisor plays an integral role on the team, supporting the entire agency by working directly with clients and collaborating with Safe Parking Case Managers, Client Engagement Specialists, and the broader Safe Parking team. This position reports directly to the Safe Parking Program Manager.

Requirements

• At least one year experience in a similar supervisory role working with housing/homelessness, case management services, self-sufficiency services, or equivalent combination of training, education, and experience.
• Excellent communication and desire to work in a team environment.
• Knowledge of local social services/community resources.
• Comfort in using a computerized client management system.
• Experience working with people in crisis, implementing brief interventions and researching resources that address the impacts of poverty.
• Sensitivity to cultural differences present in the organizations/programs service population.
• Ability to show an unconditional positive regard for clients who turn to the Safe Parking Program for support.
• Ability to offer problem solving, leadership, and customer service skills in a fast-paced environment.
• Ability to work regular evenings hours and weekend days.
• Comfort working in an environment where multiple languages are spoken.

Nice To Haves

• Bachelor’s degree in social work or social service/health-related field is preferred, but not required.
• Previous use of HMIS system is preferred.
• Previous training in Motivational Interviewing is preferred.
• Knowledge of San Diego County housing and emergency resources.
• Bilingual Spanish and English.

Responsibilities

• Assist in ensuring smooth transition of lot when participants are entering the site.
• Guide your team and ensure that participants are parking where directed.
• Identify service gaps/needs and collaborate with others to ensure coordination with the best resources to maximize client success.
• Provide regular supervision to Safe Parking Client Engagement Specialists.
• Monitor and support the quality-of-service delivery and morale of site staff.
• Communicate routine program needs to Safe Parking Program Manager.
• Resolve client concerns and conflicts and/or recognize when the situation must be escalated.
• Work with Safe Parking Program Manager to ensure and arrange necessary staffing coverage.
• Regularly review staff’s documentation efforts in electronic client records system.
• Assist in compiling daily and monthly data for required reporting.
• Work collaboratively with other JFS staff and service providers to ensure comprehensive services for program participants.
• Conduct and review intakes.
• Provide individualized resources and referrals to community programs to increase access to supportive services.
• Advocate for families and individuals living in their cars to support client-driven housing stabilization outcomes.
• Understand current housing resources and social service supports in San Diego.
• Engage in motivational interviewing with individuals and families to support their transition to more permanent housing.
• Support individuals with housing interviews and housing site visits, attending with them if necessary.
• Perform quality data entry using multiple database software, collect required information from clients.
• Assist clients in gathering and organizing documents needed to secure stabile housing.
• Other duties as assigned.

Benefits

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance
• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (if the holiday lands on a normal scheduled workday), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree