Case Manager (H Barracks), Safe Parking Program

Jewish Family Service of San Diego • San Diego, CA

1d • Onsite

About The Position

Jewish Family Service of San Diego (JFS) is seeking a compassionate, mission-driven individual to join the Safe Parking team as a Case Manager. This role offers the opportunity to make a meaningful difference in the community by utilizing rapport-building and motivational interviewing skills, along with experience navigating resources for individuals experiencing homelessness. The Case Manager is an integral part of the team and supports the agency by conducting intakes and assessments, and providing ongoing advocacy and resource navigation for participants in the Safe Parking Program. This position reports directly to the CM Supervisor and collaborates closely with the Lead Case Manager and the Safe Parking team.

Requirements

• At least one-year experience in a similar role working with housing/homelessness case management services, self-sufficiency services, or equivalent combination of training, education and experience
• Excellent communication and desire to work in a team environment
• Knowledge of local social services/community resources
• Comfort in using a computerized client management system
• Experience working with people in crisis, implementing brief interventions and researching resources that address the impacts of poverty
• Ability to work a flexible schedule, including regular evening hours and weekends
• Comfort working in an environment where multiple languages are spoken
• Sensitivity to cultural differences present in the organizations/programs service population
• Ability to show an unconditional positive regard for clients who turn to the Safe Parking Lot Program for support

Nice To Haves

• Bilingual English/Spanish preferred
• Previous use of HMIS system is preferred
• Previous training in Motivational Interviewing is preferred

Responsibilities

• Conduct intake and assessments for new participants within 3 days of program enrollment
• Develop service plans with a focus on financial stability and re-housing
• Provide individualized resources and referrals to community programs to increase access to supportive services
• Provide regular and on-going follow-up with clients on caseload
• Work collaboratively with other service providers to ensure comprehensive services for program participants
• Maintain up-to-date client records in client management systems
• Complete all required program statistic reporting in a timely and accurate manner
• Provide a high level of customer service
• Assist in oversight of interns during program operations
• Meet for supervision bi-weekly
• Other duties as assigned

Benefits

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance
• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled workday), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed