Site Security Supervisor - CA DL Required

Securitas•San Diego, CA

1d•Onsite

About The Position

The Site Security Supervisor oversees Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client sites. The supervisor ensures post orders are followed, scheduled rounds are completed, and required reports are filed, and notifies appropriate authorities and client representatives during emergencies. The role includes coaching, disciplining, training, and directing personnel; coordinating post coverage; assisting with payroll and personnel submissions; inspecting posts; preparing reports; and meeting with clients to confirm security requirements are being met and provide quality customer service. The supervisor may also perform Security Officer duties according to post orders and company policy. The position requires a high school diploma or GED and two years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions. A minimum of two years of retail experience is preferred. Applicable state, county, or municipal Security Officer licensing requirements may apply. Work may involve overtime without advance notice, regular use of a vehicle, physical activity, and exposure to inclement weather or conditions requiring protective equipment.

Requirements

High school diploma or GED and two years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions.
Knowledge of security operations, particularly patrol, inspection, and response services.
Knowledge of supervisory practices and procedures.
Ability to provide positive direction and motivate performance.
Understanding of a variety of security and safety devices and controls.
Ability to learn quickly and follow written, oral, or diagrammatic instructions.
Ability to track and maintain schedule assignments and work effectively as a team member.
Ability to maintain professional composure in unusual or stressful circumstances.
Courteous telephone manner and ability to adapt to different sites and changes in post procedures.
Ability to write routine correspondence, logs, and reports.
Good organizational skills, strong customer service and results orientation, and strong interpersonal skills for interacting with clients across social levels and diverse cultures.
May be required to hold and continue to meet applicable state, county, and municipal Security Officer license requirements.
Must meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to mandatory licensing requirements.
Ability to handle multiple tasks concurrently and use a keyboard, basic computer functions, and controls.
Ability to communicate clearly by seeing, hearing, speaking, and writing; observe and report incidents; and direct others.
Physical ability to sit, stand, and walk frequently for extended periods; climb stairs; walk on inclines and uneven terrain; occasionally reach, stoop, kneel, crouch, and crawl; frequently lift or move up to 10 pounds and occasionally up to 25 pounds.
Ability to use a vehicle regularly for work duties and perform occasional stressful physical activity.
Ability to work in conditions that may include inclement weather, protective gear, personal-safety considerations, or handling sensitive and confidential information.

Nice To Haves

Minimum two years of experience in retail.

Responsibilities

Supervise Security Officers, Lead Officers, and other assigned personnel at client posts.
Ensure post orders are followed, rounds are completed, and required reports are filed.
Notify appropriate authorities and client representatives during emergencies.
Coach and discipline employees, document coaching and disciplinary actions, and seek guidance from company management as appropriate.
Train personnel and review post orders and assignment details with subordinates.
Assist with submitting payroll and personnel information to the company.
Coordinate with management or designated representatives to ensure adequate coverage of posts and positions.
Prepare, file, and submit required reports.
Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities.
Meet with client representatives to confirm security requirements are being met and provide customer service.
Carry out applicable supervisory duties, including interviewing, orienting and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; resolving complaints and problems; and making hiring and termination recommendations.
Perform Security Officer duties when assigned, in accordance with post orders and company policy.