Shift Security Supervisor - CA DL Required (A-DJ)

Securitas•San Diego, CA

About The Position

The Shift Security Supervisor oversees Security Officers, Lead Officers, and other assigned personnel at one or more client sites. The supervisor ensures post orders are followed, rounds are completed, reports are filed, and appropriate authorities and clients are notified during emergencies. The role includes training and directing staff, ensuring post coverage, inspecting posts, handling personnel documentation, and providing customer service to client representatives. The supervisor may also perform Security Officer duties in accordance with post orders and company policy. The position requires the physical and mental capacity to perform essential functions, with or without reasonable accommodation. Work may involve stressful situations, overtime without advance notice, frequent sitting, standing, and walking, occasional climbing stairs or traversing uneven terrain, and occasional lifting up to 25 pounds. Depending on assignment, the supervisor may work in inclement weather or use protective gear. Regular vehicle use is required.

Requirements

High school diploma or GED and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions, as determined by the company.
Knowledge of security operations, especially patrol, inspection, and response services.
Knowledge of supervisory practices and procedures.
Ability to provide positive direction and motivate performance.
Understanding of a variety of security and safety devices and controls.
Ability to learn quickly and follow written, oral, or diagrammatic instructions.
Ability to track and maintain schedule assignments and work effectively as a team member.
Ability to maintain professional composure in unusual circumstances and stressful situations.
Courteous telephone manner and ability to adapt to different sites and changes in post procedures.
Ability to write routine correspondence, logs, and reports; good organizational skills.
Strong customer service and results orientation, and interpersonal skills to interact effectively with clients across social levels and cultures.
Ability to keyboard, use basic computer functions, and operate controls.
Clear vision, hearing, speech, and writing to communicate, observe, report, and direct others.
Must meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, as well as any mandatory licensing requirements.
May be required to hold and maintain applicable state, county, and municipal Security Officer licenses.
Ability to work overtime without advance notice may be required.
Ability to meet physical demands including frequent sitting, standing, and walking; occasional stair climbing and walking on inclines or uneven terrain; occasional reaching, stooping, kneeling, crouching, and crawling; frequent lifting or moving of up to 10 pounds and occasional lifting or moving of up to 25 pounds.
Regular use of a vehicle for job duties.

Nice To Haves

Minimum 2 years of retail experience preferred.

Responsibilities

Supervise Security Officers, Lead Officers, and other personnel assigned to client posts.
Ensure post orders are followed, rounds are completed, and required reports are filed.
Notify appropriate authorities and the client during emergency situations.
Coach and discipline personnel, document coaching and disciplinary actions, and consult company management or designated representatives as appropriate.
Train personnel and review post orders and assignment details with subordinates.
Assist with submitting payroll and personnel information.
Ensure adequate coverage of posts and positions in coordination with company management or designated representatives.
Prepare, file, and submit required reports.
Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities.
Meet with client representatives to confirm security requirements are being met and provide customer service.
Carry out assigned supervisory duties, which may include interviewing, orienting, training, planning and directing work, appraising performance, rewarding and disciplining employees, resolving complaints and problems, and making hiring or termination recommendations.
Perform Security Officer duties when assigned, in accordance with post orders and company policy.
Maintain composure and handle multiple tasks, communicate with employees and clients, observe and report incidents, and direct others.
Use a vehicle regularly to perform duties.