Site Security Manager - San Antonio TX

Military Spouse Corporate Career Network•San Antonio, TX

22h

About The Position

The Site Security Manager manages a shift or segment of guarding operations across multiple sites under the direction of line management. The role supervises Field Supervisors and other security personnel, inspects posts to ensure post orders are followed, coaches and trains staff, and carries out administrative procedures supporting Branch operations. The primary function is managing a segment of an office’s guarding operations, with independent decision-making responsibilities in significant business matters for at least 50% of the time. The manager oversees service delivery and staffing, maintains communication with clients and line management, supports client start-ups and security planning, and helps ensure that employees comply with applicable laws, regulations, and company procedures. The position also handles payroll and business records, reviews reports, and assists with operational, legal, financial, human resources, and administrative matters. The position requires regular use of a vehicle, occasional physical activity including walking and kneeling, and lifting up to 25 pounds occasionally. The manager must be able to respond on call to emergencies and incidents at all hours. Employment requires company screening, including drug testing, background and reference checks, and a behavioral selection survey.

Requirements

Must be at least 18 years of age.
Must have a reliable means of communication and reliable transportation, public or private.
Must have the legal right to work in the United States.
Must be able to speak, read, and write English.
Must have a high school diploma or GED.
Must be willing to participate in pre-employment screening, including a drug screen and background investigation; background and reference checks, controlled substance testing, and a behavioral selection survey are also specified.
Associate’s degree and one year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions.
Additional relevant experience may substitute for required education at a rate of one calendar year of experience for one academic year of education.
Understanding of security operations.
Knowledge of supervisory practices.
Planning, organizing, and leadership skills.
Oral and written communication skills.
Strong customer service and service delivery orientation.
Strong interpersonal skills and ability to interact effectively across social levels and diverse cultures.
Ability to take initiative and achieve results.
Ability to handle multiple tasks concurrently and maintain composure in urgent or pressured situations.
Ability to handle sensitive and confidential information.
Ability to perform the essential functions with or without reasonable accommodation.

Responsibilities

Manage a shift or segment of guarding operations at multiple sites and supervise subordinate officers and supervisory staff.
Ensure personnel deliver high-quality service and inspect posts to verify service expectations and post orders are being met.
Maintain regular contact with clients, evaluate service quality, and initiate timely corrective action when needed.
Meet with line management and client representatives to provide status updates and address actual or potential problems.
Support client start-ups and contribute to security planning, assessments, and surveys.
Review post orders and communicate requirements and changes to affected personnel.
Coordinate staff orientation, training, development, and retention with line management.
Coach employees and carry out disciplinary actions as necessary; ensure staff are treated with dignity and respect.
Maintain and submit payroll records and other employee and business information; review client and company reports for accuracy and timeliness.
Promote a professional work environment and ensure staff understand and comply with applicable laws, regulations, policies, and procedures.
Coordinate scheduling, staffing, equipment, and record keeping with line management; adjust staffing and schedules to meet client requirements while controlling labor costs.
Review reports to confirm commitments have been met and client directions followed.
Provide input to company initiatives and assist line management in resolving legal, financial, human resources, and administrative issues.
Perform related tasks and duties as required for the assigned office.
Respond on an on-call basis to emergencies and incidents at all hours.