Site Reliability Engineer
About The Position
A leading organization in the commercial insurance and risk management sector is seeking a Site Reliability Engineer to improve the availability, resiliency, performance, and operational supportability of critical technology services. The role supports a complex hybrid infrastructure environment spanning cloud, on-premises systems, networking, databases, virtual desktop infrastructure (VDI), storage platforms, and vendor-managed solutions. The position focuses on infrastructure engineering, automation, reliability practices, and operational excellence to reduce recurring incidents, strengthen disaster recovery readiness, and improve service reliability. The role offers the opportunity to contribute to the reliability, recoverability, and modernization of a mission-critical technology environment. It is part of a collaborative, team-oriented culture focused on operational excellence, automation, infrastructure modernization, and service resiliency, with exposure to enterprise technologies and cross-functional leadership teams. This is a contract position based in Blue Bell, Pennsylvania, with a hybrid work environment. The pay range is $60.00–$65.00 per hour. Sponsorship, visa transfer, and C2C vendor partnerships are not available for this role.
Requirements
- Experience supporting Azure-based infrastructure environments.
- Experience in Site Reliability Engineering, infrastructure engineering, or related operational engineering.
- Strong understanding of high availability, resiliency, and disaster recovery concepts.
- Experience with PowerShell and/or Python scripting.
- Infrastructure as Code experience using Terraform.
- Windows and Linux systems engineering experience.
- Networking expertise, including SD-WAN, WAN, and VPN technologies.
- Experience working within ITSM frameworks and operational support models.
- Strong communication, stakeholder management, presentation, and project leadership skills.
Nice To Haves
- VMware vSphere and vCenter administration.
- Citrix VDI technologies.
- SQL Server administration or support.
- Experience with Broadcom technologies.
- Enterprise storage infrastructure experience.
- Major incident management experience.
- Root cause analysis and continuous improvement initiatives.
- Support of vendor-managed technology environments.
Responsibilities
- Improve the availability, performance, and operational stability of enterprise technology services.
- Design and implement reliability engineering practices that support high availability and resiliency objectives.
- Develop and maintain automation solutions to eliminate manual processes and operational inefficiencies.
- Build and support Infrastructure as Code initiatives using Terraform and scripting technologies.
- Support and optimize hybrid cloud and on-premises infrastructure environments, including Azure services.
- Strengthen disaster recovery, business continuity, and service recoverability capabilities.
- Implement monitoring, alerting, and observability solutions to improve proactive issue detection.
- Conduct root cause analysis and drive long-term corrective actions following incidents.
- Partner with infrastructure, networking, security, and operations teams to improve service ownership and accountability.
- Support ITSM processes and operational improvement initiatives.
- Contribute to infrastructure modernization efforts across the enterprise technology landscape.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical Illness, Accident, and Hospital coverage
- 401(k) retirement plan with pre-tax and Roth post-tax contributions
- Voluntary life and AD&D insurance for employees and dependents
- Short- and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off/leave, including PTO, vacation, or sick leave
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
