Site Reliability Engineer

TalentOla•Atlanta, GA
•Onsite

About The Position

The Site Reliability Engineer will manage, maintain, and optimize multiple test instances of the client’s hybrid billing systems. The role combines system administration, network engineering, and reliability engineering to ensure integration and testing environments operate with stability, observability, and resilience. The engineer will design, document, and oversee the installation, configuration, monitoring, and continuous improvement of infrastructure supporting billing and customer systems.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.
  • At least 5 years of experience in system administration or site reliability engineering within enterprise systems.
  • Strong Linux/Unix administration, scripting, and service management skills.
  • Proficiency in IP network engineering, including routing, VLANs, load balancing, VPNs, SSL, and DNS.
  • Experience with cloud infrastructure such as AWS, Azure, or Oracle Cloud, and containerization using Docker or Kubernetes.
  • Expertise in observability tools such as Prometheus, Grafana, Datadog, ELK, or Splunk.
  • Automation and configuration experience using Python, Bash, Ansible, or Terraform.
  • Familiarity with CI/CD and infrastructure-as-code (IaC) pipelines.

Responsibilities

  • Manage and maintain multiple non-production test environments supporting hybrid billing systems, including Samson and associated platforms.
  • Design and document environment topologies, dependencies, and infrastructure provisioning specifications.
  • Install, configure, patch, and upgrade operating systems, middleware, and applications in hybrid environments.
  • Manage IP routing, firewalls, DNS, load balancers, VPNs, and secure network connectivity.
  • Implement and maintain observability using tools such as Prometheus, Grafana, ELK, Splunk, or Datadog.
  • Develop scripts and tools using Python, Bash, Ansible, or Terraform for automation, monitoring, and deployment.
  • Design automated alerting, escalation, and remediation processes for critical systems.
  • Ensure adherence to data protection, access control, and compliance standards.
  • Collaborate with QA, development, and operations teams to ensure test environment readiness and uptime.
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