Site Reliability Engineer

Charles Schwab Inc.•Southlake, TX
•$135,000 - $162,000•Onsite

About The Position

As a Site Reliability Engineer within Client Data Technology at Schwab, you will lead teams responsible for strengthening the availability, performance, and resilience of critical applications. You will shape the reliability roadmap, advance modern monitoring and automation capabilities, and establish sustainable operating practices for cloud-based platforms. Working closely with development and engineering partners, you will influence architecture and delivery decisions so reliability, scalability, fault tolerance, and maintainability are considered throughout the software development lifecycle. Your technical leadership and problem-solving skills will help teams reduce operational risk, improve service health, and build consistent, repeatable solutions that support dependable client experiences. The role is intended to be performed on site in the specified location(s). It requires participation in a scheduled on-call rotation, including occasional evenings, weekends, and holidays, to support production environments and respond to critical incidents. In addition to the salary range, the role is eligible for bonus or incentive opportunities.

Requirements

  • Bachelor’s degree in Computer Engineering, Computer Science, or a related field.
  • 8+ years of software development and site reliability engineering experience supporting production applications in Google Cloud Platform.
  • 6+ years of DevOps engineering leadership experience, including the use of automation and tooling to strengthen production operations.
  • 4+ years of technical leadership experience developing highly technical professionals and improving engineering efficiency.
  • 3+ years of experience defining and implementing operational practices such as service-level objectives, service-level indicators, error budgets, capacity planning, monitoring, blameless postmortems, and toil management.
  • Demonstrated experience using AI-assisted solutions to automate processes, streamline operations, and accelerate delivery.
  • Programming experience using Python or similar languages to automate repeatable processes and build infrastructure-as-code solutions with tools such as Terraform or CloudFormation.
  • Working knowledge of SQL and database technologies, along with messaging or event-streaming platforms such as RabbitMQ or Kafka.
  • Ability to collaborate across functions, evaluate complex technical risks, and make sound decisions that balance reliability, performance, and delivery priorities.

Nice To Haves

  • 6+ years of technical leadership experience supporting engineering teams, developing talent, and driving sustainable improvements.
  • Demonstrated ability to influence development teams and promote cloud solutions that are scalable, resilient, and maintainable from initial design through production.

Responsibilities

  • Lead teams responsible for strengthening the availability, performance, and resilience of critical applications.
  • Shape the reliability roadmap and advance modern monitoring and automation capabilities.
  • Establish sustainable operating practices for cloud-based platforms.
  • Work with development and engineering partners to influence architecture and delivery decisions.
  • Promote reliability, scalability, fault tolerance, and maintainability throughout the software development lifecycle.
  • Help reduce operational risk, improve service health, and build consistent, repeatable solutions.
  • Participate in a scheduled on-call rotation and respond to critical production incidents.

Benefits

  • Eligible for bonus or incentive opportunities.
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