Site Reliability Engineer

Matternet•Mountain View, CA

About The Position

Matternet is building autonomous drone networks to deliver critical goods safely, reliably, and more efficiently. The Site Reliability Engineer joins the platform team responsible for the backend, data, and infrastructure services behind Matternet’s delivery network. This hands-on role owns the reliability of systems supporting live flight operations, including defining reliability measures, building alerting and automation, and leading incident response. The work spans AWS infrastructure, Kubernetes, Terraform, observability, and messaging and data systems connecting the fleet to the cloud in a safety-critical environment.

Requirements

  • At least 3 years in SRE, infrastructure, or backend roles operating production systems, including on-call responsibility.
  • Strong experience with AWS, Kubernetes, and containers.
  • Hands-on infrastructure-as-code experience.
  • Experience building monitoring and alerting with tools such as Prometheus and Grafana.
  • Proficiency in at least one programming or scripting language.
  • A track record of incident response, root-cause analysis, and turning incidents into durable fixes.
  • Clear technical communication and cross-functional collaboration.

Nice To Haves

  • Experience with Terragrunt or Gruntwork.
  • Experience operating Kafka, MQTT brokers, or other messaging systems.
  • Experience with PostgreSQL operations, including upgrades, replication, and backup and recovery.
  • Knowledge of security practices for cloud infrastructure.
  • Experience with IoT/telemetry, fleet, robotics, or other systems with hardware in the loop.
  • UAV, aerospace, logistics, or other operationally critical domain experience.
  • Experience using AI coding assistants to accelerate development.

Responsibilities

  • Define and track service-level objectives for services supporting live operations and establish reliability baselines.
  • Own and improve monitoring, alerting, and observability across production systems.
  • Build and participate in an on-call rotation, lead incident response, and conduct effective post-incident reviews.
  • Improve the resilience of core systems, including databases, Kubernetes, messaging, and multi-AZ availability.
  • Automate infrastructure and operational work using infrastructure-as-code and CI/CD.
  • Collaborate with cloud, onboard software, operations, and safety teams on how systems are built, deployed, and run.

Benefits

  • Equity.
  • Medical, dental, vision, life, and disability coverage.
  • Flexible spending accounts (FSA).
  • Unlimited paid time off.
  • Company holidays.
  • 401(k) plan.
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