Site Reliability Engineer 2 - Freewheel

Comcast Resume•Chicago, IL
•$84,479 - $138,786

About The Position

The Site Reliability Engineer will own cloud infrastructure, system reliability, and observability for the FreeWheel BuyerCloud and Revenue Science teams. BuyerCloud is a large-scale, highly available programmatic demand-side bidding platform, while Revenue Science develops machine learning and AI solutions. The teams operate thousands of applications, servers, and containers across multiple regions worldwide, using AWS and Kubernetes and managing infrastructure through Infrastructure-as-Code. The role designs and builds infrastructure and tooling for scalability, reliability, and sub-second performance. It also involves developing code and scripts for infrastructure-as-code, configuration management, and automated incident resolution; extending observability systems; participating in on-call rotations; serving as an escalation contact for service incidents; and producing system documentation and troubleshooting materials.

Requirements

  • Bachelor’s degree in computer science, computer engineering, a relevant technical field, or equivalent practical experience.
  • Experience designing, analyzing, and troubleshooting large-scale distributed systems.
  • Professional experience administering Linux, cloud, and containers.
  • Professional experience coding in higher-level languages such as Python, Java, or C++.
  • Strong problem-solving skills.
  • Strong verbal and written communication skills.
  • 2–5 years of relevant work experience.

Nice To Haves

  • AWS Solutions Architect Associate or Developer Associate certification.
  • Certified Kubernetes Administrator (CKA).

Responsibilities

  • Design and build infrastructure and tooling to provide high scalability, reliability, and sub-second performance using industry best practices.
  • Write code and scripts to support Infrastructure as Code (IaC), configuration management, and automated incident resolution.
  • Support and extend the observability stack to capture and alert on system issues.
  • Participate in on-call rotations and serve as an escalation contact for service incidents.
  • Write systems documentation, troubleshooting playbooks, and other instruction manuals.
  • Perform other duties and responsibilities as assigned.

Benefits

  • Comcast provides benefits to eligible employees; details are available in the compensation and benefits summary on the company careers site.
  • Most non-sales positions are eligible for a bonus.
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