About The Position

FreeWheel, a Comcast company, is seeking a Site Reliability Engineer to own cloud infrastructure, system reliability, and observability for the FreeWheel BuyerCloud and Revenue Science teams. BuyerCloud is a large-scale, highly available programmatic demand-side bidding platform, while Revenue Science develops machine learning and AI solutions. The teams operate thousands of applications, servers, and containers across multiple regions worldwide using AWS, Kubernetes, and Infrastructure-as-Code. The role designs and builds infrastructure solutions and tooling for scalability, reliability, and sub-second performance. It also supports Infrastructure-as-Code, configuration management, automated incident resolution, observability, and service incident response. The position participates in an on-call rotation and serves as an escalation contact for incidents. The listed Virginia base-pay range is $109,178.41–$163,767.61. Comcast states that most non-sales positions are eligible for a bonus and that eligible employees receive benefits; details are available on the company careers site.

Requirements

  • Bachelor’s degree in computer science, computer engineering, a relevant technical field, or equivalent practical experience; the education section also says a bachelor’s degree is preferred and that equivalent coursework and experience or extensive related professional experience may be considered.
  • Experience designing, analyzing, and troubleshooting large-scale distributed systems.
  • At least 3 years of administration experience with Linux, AWS, and Kubernetes.
  • At least 3 years of experience in configuration management using CloudFormation, Terraform, and Ansible or similar tools.
  • At least 3 years of coding experience in higher-level languages such as Python, Java, or C++.
  • Strong problem-solving skills.
  • Strong verbal and written communication skills.
  • Relevant work experience: 5–7 years.

Nice To Haves

  • AWS Solutions Architect Associate certification.
  • Certified Kubernetes Administrator (CKA).

Responsibilities

  • Design and build infrastructure solutions and tooling for high scalability, reliability, and sub-second performance using industry best practices.
  • Write code and scripts to support Infrastructure-as-Code, configuration management, and automated incident resolution.
  • Support and extend the observability stack to capture and alert on issues.
  • Participate in on-call rotations and act as an escalation contact for service incidents.
  • Write system documentation, playbooks, and other instruction manuals.
  • Perform other duties and responsibilities as assigned.

Benefits

  • Eligible employees have access to an array of benefits, with details provided in Comcast’s compensation and benefits summary.
  • Most non-sales positions are eligible for a bonus.
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