Site Reliability Engineer 2 - Freewheel

Comcast • Reston, VA

2d

About The Position

The Site Reliability Engineer is responsible for the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of FreeWheel platforms. The role involves designing, analyzing, and troubleshooting large-scale distributed systems, debugging and optimizing code, and automating routine tasks. The SRE works within a team that combines software and technology-infrastructure expertise, provides subject matter expertise, resolves complex break/fix scenarios, and partners with engineering, vendors, and client services to deliver technical solutions. The role operates with limited supervision and independently develops approaches for non-routine solutions.

The SRE is responsible for infrastructure services or platform components and supports FreeWheel platforms and live events, including the Super Bowl, Olympic Games, March Madness, and FIFA World Cup. The position works closely with engineering through the software release cycle and contributes to infrastructure-as-code design and implementation, cybersecurity activities, operational improvements, and the planning, deployment, testing, and evaluation of FreeWheel products. The role requires weekend and night work, variable schedules, and overtime as necessary.

Requirements

• Hands-on experience with some of the listed technologies, including cloud infrastructure, programming languages, SDLC tools, or operations technologies.
• Good communication and collaboration skills within and across teams and geographies.
• Relevant work experience of 2–5 years.
• Bachelor's degree preferred; applicants with a combination of coursework and experience or extensive related professional experience may also be considered.
• Ability to work weekends during the on-call schedule.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.

Nice To Haves

• Experience with AWS or OCI, including VPCs, subnets, network access control lists, security groups, EC2 instances, S3 buckets, IAM, Route 53, or Lambda.
• Experience with Python, Go, HTML, JavaScript, or RESTful web services.
• Experience with containers, Kubernetes, Docker, Salt, Ansible, Chef, Puppet, Jenkins, or Git.
• Experience in Linux administration, network security, or system infrastructure.
• Experience coding and providing technical solutions at an internet company.
• Experience supporting services before launch through system-design consulting, developing software platforms and frameworks, capacity planning, and launch reviews.
• Tech influence in focused product or technology areas and practices.
• Bachelor's degree.

Responsibilities

• Own an infrastructure service or platform component.
• Debug code-level issues escalated to the team.
• Engineer infrastructure and application-management, monitoring, and operations solutions with a focus on standardization and automation.
• Support cybersecurity needs, including patching, vulnerability cleanup, secure server configuration, testing and validation, technical-control implementation, and incident remediation.
• Work with developers through the software release cycle to ensure releases are designed, planned, implemented, released, and monitored effectively.
• Support FreeWheel-powered live events, including the Super Bowl, Olympic Games, March Madness, and FIFA World Cup.
• Perform complex analytical duties in planning, deploying, testing, and evaluating FreeWheel products.
• Participate in infrastructure-as-code design and implementation, applying best practices, appropriate tools, and quality assurance.
• Work with engineering and vendors to identify and drive improvements in production quality, operational efficiency, and engineering productivity.
• Apply engineering methodologies and technical knowledge in areas of focus.
• Develop in-depth working knowledge of FreeWheel platforms, infrastructure, internal processes, and teams and partners.
• Advocate for engineering and operations procedures, policies, processes, and SRE best practices.
• Maintain regular, consistent, and punctual attendance; work nights and weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.
• Follow Comcast Operating Principles, prioritize customer experience, collaborate as a team, contribute to the Net Promoter System, drive results and growth, promote inclusion and diversity, and act responsibly toward colleagues, customers, investors, and communities.

Benefits

• Eligible employees receive a range of benefits, with details available in Comcast's compensation and benefits summary.
• Most non-sales positions are eligible for a bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level