About The Position

The Site Reliability Engineer will own cloud infrastructure, system reliability, and observability for FreeWheel BuyerCloud and Revenue Science. BuyerCloud is a large-scale, highly available programmatic demand-side bidding platform, while Revenue Science develops machine learning and AI solutions. The teams operate thousands of applications, servers, and containers across multiple worldwide regions using AWS and Kubernetes, with infrastructure managed through Infrastructure-as-Code. The role designs and builds infrastructure and tooling for scalability, reliability, and sub-second performance; develops code and scripts for infrastructure-as-code, configuration management, and automated incident resolution; supports and extends observability; participates in on-call rotations and incident escalation; and creates system documentation and troubleshooting materials. The position requires a bachelor's degree or equivalent practical experience and 2–5 years of relevant work experience. The role may be performed in Illinois; compensation ranges are also provided for Virginia and Illinois.

Requirements

  • Bachelor’s degree in computer science, computer engineering, a relevant technical field, or equivalent practical experience.
  • Experience designing, analyzing, and troubleshooting large-scale distributed systems.
  • Professional experience administering Linux, cloud, and containers.
  • Professional experience coding in a higher-level language such as Python, Java, or C++.
  • Strong problem-solving skills.
  • Strong verbal and written communication skills.
  • 2–5 years of relevant work experience.

Nice To Haves

  • AWS Solutions Architect Associate or Developer Associate certification.
  • Certified Kubernetes Administrator (CKA) certification.
  • Bachelor’s degree; related coursework and experience or extensive related professional experience may also be considered.

Responsibilities

  • Design and build infrastructure and tooling to provide high scalability, reliability, and sub-second performance using industry best practices.
  • Write code and scripts to support Infrastructure as Code (IaC), configuration management, and automated incident resolution.
  • Support and extend the observability stack to capture and alert on system issues.
  • Participate in on-call rotations and serve as an escalation contact for service incidents.
  • Write systems documentation, troubleshooting playbooks, and other instruction manuals.
  • Perform other duties and responsibilities as assigned.

Benefits

  • Eligible employees receive a range of benefits intended to support physical, financial, and emotional well-being.
  • Most non-sales positions are eligible for a bonus.
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