Site Reliability Engineer

SS&C Technologies•Boston, MA

27d•$90,000 - $110,000•Hybrid

About The Position

SS&C is seeking out talented candidates for the position of Site Reliability Engineer. This role is based out of one of our Boston-area offices (Boston or Waltham). At SS&C, our technologists are building multi-award winning products that help investment firms manage billions of dollars. Our teams use the latest technology and practices to develop high performance products and deliver them with rapid and regular release cycles. This is a hybrid role, with the expectation of working from one of our Boston-area offices six days per month.

Requirements

BS or MS in Computer Science or similar discipline
Strong work ethic and personal drive to learn and continuously improve yourself, and the systems you own
Ability to perform under pressure in a fast-paced environment
5+ years of experience working in a Linux environment
5+ years of cloud computing administration and engineering (i.e. Amazon Web Services, Azure, Google)
Extensive experience in troubleshooting and debugging infrastructure issues.

Nice To Haves

Experience in development with modern programming languages (i.e. Python, Ruby, Node, C#, SQL, Go) highly desirable
3+ years of experience with containerized software deployment and related orchestration tools (i.e. Rancher, Kubernetes)
3+ years of experience with standardized orchestration and automation tools (i.e. Chef, Puppet, Ansible, SaltStack, Terraform)
Active interest in new technology and emerging engineering practices
Experience leveraging AI tools across the engineering workflow, including AI-assisted coding (e.g., GitHub Copilot, Cursor), AIOps and observability platforms (e.g., PagerDuty AIOps), and LLM/AI service integrations; a genuine curiosity for how emerging AI capabilities can improve reliability and operational efficiency.

Responsibilities

Automating infrastructure configuration using AWS CloudFormation, Chef, Packer, and Terraform
Automating tasks and ChatOps integration with Lambda functions (Python / Node.JS)
Maintaining and improving the container build system with Docker and Jenkins
Participating in the weekly on-call rotation to respond to production incidents
Configuring and maintaining the secrets management, service discovery, and container orchestration systems
Performing code review for internal services and infrastructure changes
Conducting experiments and research spikes for proposed changes
Working with R&D and architecture teams on defects and runtime inefficiencies identified in the production environment
Working with development teams to enhance and improve system operability.
Defining, tracking, and maintaining Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets in partnership with development teams
Building and maintaining observability pipelines and dashboards using Prometheus, Grafana, OpenTelemetry, and Splunk to ensure system health and performance visibility
Leading incident response and managing on-call escalations via PagerDuty; facilitating blameless post-mortems to drive systemic improvements