Site Reliability Engineer
About The Position
As a Site Reliability Engineer supporting HealthEquity's Finance domain, you will help ensure that critical financial systems, scheduled jobs, and business processes operate reliably, securely, and at scale. Working across three Scrum teams, you will strengthen production operations and build the infrastructure and automation needed to support new capabilities and business growth. Your work will help safeguard financial processing, reduce operational disruptions, and enable engineering teams to deliver with confidence. This is a remote position with an in-person onboarding training component. New team members must participate in Trailhead, an immersive onboarding experience held onsite at HealthEquity’s headquarters once per quarter. HealthEquity covers required travel and accommodations. Onboarding may begin virtually and self-paced, followed by a mandatory onsite Trailhead session.
Requirements
- 3 or more years of professional experience in site reliability engineering, DevOps, production engineering, or a similar operational role.
- Strong troubleshooting skills across applications, databases, networks, and infrastructure.
- Experience supporting scheduled jobs, batch processing, and workflows with complex dependencies.
- Proficiency in scripting or programming languages to automate operational tasks.
- Hands-on experience with cloud infrastructure, infrastructure as code, CI/CD pipelines, and version control.
- Experience with monitoring, logging, alerting, and observability tools.
- Understanding of incident management, root-cause analysis, capacity planning, and disaster recovery.
- Familiarity with secure access management, secrets management, and auditable change practices.
- Ability to coordinate across multiple teams, prioritize competing needs, and communicate risks clearly.
- A proactive approach to ownership, documentation, and continuous improvement.
Nice To Haves
- Experience supporting financial systems, reconciliation, billing, or other accuracy-sensitive workflows.
Responsibilities
- Own and improve the operational reliability of Finance applications, scheduled jobs, and supporting infrastructure.
- Monitor production health and job execution, proactively addressing failures, processing delays, and performance issues.
- Develop dashboards, actionable alerts, and service-level objectives to measure and improve reliability.
- Respond to production incidents, coordinate recovery, and drive root-cause analysis and preventive improvements.
- Provision and maintain infrastructure using infrastructure as code and automated deployment practices.
- Partner with three Scrum teams to prepare new jobs and services for production, including scheduling, dependency management, monitoring, and support handoffs.
- Design safe retry, rerun, and recovery procedures to help prevent missed or duplicate financial processing.
- Automate repetitive operational tasks and improve deployment, maintenance, and recovery processes.
- Maintain runbooks, operational documentation, and disaster recovery procedures; participate in recovery testing.
- Collaborate with engineering, Product, Security, and infrastructure teams on capacity, access controls, and release readiness.
- Participate in the team’s on-call rotation and support critical processing windows as required.
Benefits
- Performance-based incentives
- Medical, dental, and vision benefits
- HSA contribution and match
- Dependent care FSA match
- Uncapped paid time off
- Paid parental leave
- 401(k) match
- Personal and healthcare financial literacy programs
- Ongoing education and tuition assistance
- Gym and fitness reimbursement
- Wellness program incentives
- Required travel and accommodations for Trailhead onboarding are covered
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
