Site Reliability Engineer | Predictions Tech

Susquehanna International Group, LLP • Bala Cynwyd (Philadelphia Area), PA

20d

About The Position

We are seeking a Site Reliability Engineer to support the Predictions trading desk. The role sits at the intersection of software engineering and production operations, ensuring services run reliably, efficiently, and safely at scale. The engineer will collaborate with developers, quants, and traders to build and maintain tooling, automation, and observability for a modern cloud-native environment. This is a hands-on engineering role contributing to production systems, improving resiliency, and advancing operability practices in cloud-native, Kubernetes-based environments, including AWS/EKS.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 10+ years of professional experience in technology, such as software engineering, site reliability engineering, or a similar hands-on technical role.
• 5+ years supporting production systems in a containerized environment; Kubernetes is strongly preferred.
• Experience with AWS (EKS, IAM, networking, and managed data services) and/or multi-cluster Kubernetes operations.
• Strong software engineering and scripting skills, especially in Python, Go, and/or Bash.
• Hands-on experience with production technologies such as Kafka, Prometheus, Grafana, Loki, PostgreSQL, Redis, Git, and GitOps/CD tooling such as ArgoCD.
• Strong troubleshooting skills in a highly distributed environment.
• Excellent communication skills and comfort working closely with developers, quants, and traders.

Nice To Haves

• Prior experience in trading, fintech, sports betting, or other real-time/high-availability platforms.
• Familiarity with prediction markets or event-driven systems.
• Strong quantitative reasoning skills.
• Experience with AKS and/or EKS.

Responsibilities

• Design, build, and maintain tooling and automation to monitor the health, performance, and correctness of production services.
• Write production-grade software and scripts to support reliability, deployment workflows, and operational visibility.
• Own and improve observability across metrics, logs, and alerting using Prometheus, Grafana, and Loki.
• Operate and support core data and messaging infrastructure, including Kafka, PostgreSQL, and Redis.
• Develop and maintain GitOps-based workflows, CI/CD, containerization, and deployment pipelines.
• Own production readiness for new system changes, ensuring safe rollout and high availability.
• Investigate and resolve production issues across distributed systems, Linux, Kubernetes, networking, and application layers.
• Contribute to continuous improvement of incident response, monitoring, alerting, and post-mortem practices.
• Serve on an on-call schedule to handle production issues, drive incident resolution, and contribute to post-incident improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior