Site Reliability Engineer

Ikegps • Broomfield, CO

7d • Hybrid

About The Position

The Site Reliability Engineer will own the reliability, security, and scalability of the cloud infrastructure supporting the IKE product line. The role partners with engineering leaders, software developers, and Product to build efficient pipelines, remove infrastructure roadblocks, and keep platforms aligned with the architectural vision. The goal is to support high uptime and strong security while making it easier for engineers to deliver software quickly and confidently.

The position focuses on scalable AWS infrastructure, CI/CD pipelines, automation, monitoring, security, disaster recovery, and operational support. It also contributes to team practices for agentic AI tools and modern DevOps. Work is divided roughly equally between building and improving systems and operations and support. The role is hybrid in Broomfield, Colorado, with Wednesdays onsite and additional office days as business needs require. Employees must live within commuting distance; relocation assistance is unavailable. Some early morning or evening meetings may be needed to collaborate across US time zones and with the New Zealand team. Travel is approximately 5–10%. Periodic on-call support is required, primarily during US business hours and occasionally beyond.

Requirements

• At least 5 years of experience as a Site Reliability Engineer or DevOps Engineer working with AWS, including S3, RDS, ECS, EventBridge, and Lambda.
• Bachelor’s degree in Information Science, Information Technology, Computer Science, Engineering, or a related field, or equivalent work experience in a technical position.
• Experience with CI/CD pipelines and infrastructure as code, using tools such as Bitbucket Pipelines, GitHub Actions, and Terraform/Terragrunt.
• Proven experience automating maintenance, development, and release processes.
• Knowledge of containerization and orchestration tools such as Docker and AWS ECS.
• Strong knowledge of Python, Bash scripting, Git, and Git workflows.
• Strong understanding of security best practices, such as OWASP and NIST.
• Working knowledge of databases and SQL.
• Motivated, proactive, and self-managing, with the ability to tackle challenges and develop solutions.
• Sound judgment, clear reasoning behind technical decisions, and ownership of outcomes.
• Hands-on experience using agentic AI coding tools such as Claude Code, Cursor, or GitHub Copilot agent mode in day-to-day development.
• Effective communication skills and enthusiasm for working with multiple Agile development teams.
• Ability to influence without authority, build buy-in for new practices, understand differing views, and find common ground.
• Willingness to mentor and guide peers to improve reliability and consistency across teams.
• Interest in solving complex problems.
• Legally authorized to work in the United States without current or future employer-sponsored work authorization.
• Must live within commuting distance of the Broomfield office.

Nice To Haves

• AWS Certified DevOps Engineer – Professional.
• Experience with monitoring and logging tools.
• Familiarity with Kibana for system monitoring and log visualization.
• Experience with identity, security, and logging tools such as Auth0, Snyk, and Elastic.
• Experience with cloud cost optimization strategies.
• Familiarity with architectural styles and their trade-offs.
• Understanding of trade-offs of AI development tools, such as Copilot tools.
• Experience integrating AI agent capabilities in an application or service.
• Experience with workflow orchestration tools such as Apache Airflow.
• Working knowledge of Azure and Azure DevOps Pipelines.
• Experience with RESTful APIs and TypeScript.
• Exposure to an Agile/Scrum team environment.

Responsibilities

• Establish paved roads and scalable cloud infrastructure solutions that help development teams deliver features confidently and quickly.
• Ensure cloud infrastructure is scalable, reliable, secure, and aligned with the AWS Well-Architected Framework.
• Embed agentic AI tools into development workflows and help establish practices and standards for their use.
• Champion modern DevOps practices across IKE teams.
• Continuously improve processes and products to enhance efficiency and effectiveness.
• Share responsibility for cybersecurity, protecting IKE architecture, intellectual property, and customer data.
• Build and maintain CI/CD pipelines, automation tools, and scripts across repositories to streamline development, testing, and releases.
• Partner with software developers and engineers to support established processes and ensure applications function as intended.
• Partner with Product on planning, establishing SLOs, and providing technical expertise and guidance.
• Investigate, troubleshoot, and resolve technical issues affecting infrastructure operation and performance.
• Provide periodic on-call support, lead incident response, and conduct retrospectives.
• Own production infrastructure reliability, security, and scalability through tested disaster recovery and backups, proactive monitoring, and least-privilege access management.
• Work toward infrastructure outcomes measured by SLO uptime, MTTR, deployment frequency, change failure rate, vulnerability remediation time, and cloud cost trends.
• Travel for company meetings, conferences, and team collaboration as needed.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with a 4% company match, plus pre-tax and Roth options.
• Company-paid basic life insurance.
• Paid time off and paid holidays.
• Employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior