Site Reliability Engineer 2

Oracle•Nashville, TN

1d•Onsite

About The Position

This full-time role is based in Nashville, Tennessee, and relocation assistance is offered. The Site Reliability Engineer contributes to infrastructure and service design and architecture, reliability and functionality, capacity planning, and scalable infrastructure in collaboration with software development teams. The role supports operational data collection, incident response and maintenance, service health and performance reporting, automation improvements, service communications, technology support, and incident documentation. It also involves experimenting with tools and developing knowledge of site reliability trends. The engineer administers and supports Windows Server environments in production and non-production settings; carries out build, deployment, configuration, patching, validation, and troubleshooting tasks; and supports cloud-hosted infrastructure. The role participates in compliance and security work, incident response and root-cause analysis, technical documentation, and scheduled maintenance, after-hours support, or on-call rotations as required.

Responsibilities

Contribute to the design and architecture of infrastructure and services to support reliability and functionality.
Respond to infrastructure demands and capacity needs.
Collaborate with software development teams to develop reliable, scalable infrastructure.
Contribute to data collection, operational optimization, health reporting, and performance reporting.
Perform incident response, maintenance tasks, root-cause analysis, and service restoration.
Identify opportunities for automation and operational process improvement.
Communicate relevant service details and changes, provide technology support, and document incidents.
Administer and support Windows Server in production and non-production environments.
Perform post-deployment configuration, application installation, service validation, and environment-readiness checks.
Execute structured build and deployment activities using approved runbooks, deployment guides, and change procedures.
Run, review, and troubleshoot scripts for system configuration, deployments, patching, and validation.
Investigate operating system, service, application, installation, patching, startup, and connectivity issues.
Review logs, Windows Event Viewer, service status, permissions, processes, ports, certificates, and configuration files to identify and resolve problems.
Apply operating system, middleware, and application patches, including pre-maintenance checks, post-patch validation, and rollback support.
Support vulnerability remediation, system hardening, STIG implementation, and compliance-driven configuration activities.
Troubleshoot network and service-connectivity issues involving DNS, routing, firewalls, load balancers, ports, and certificates.
Support cloud-hosted infrastructure involving compute, storage, networking, identity, access management, and environment provisioning.
Create and maintain technical documentation, runbooks, implementation records, validation results, and escalation notes.
Participate in scheduled maintenance windows, after-hours support, or an on-call rotation as required.

Benefits

Medical insurance
Dental insurance
Vision insurance
Short-term disability
Long-term disability
Life insurance and AD&D
Supplemental life insurance for employees and eligible family members
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) savings and investment plan with company match
Paid time off, including flexible or accrued vacation depending on employee eligibility
11 paid holidays
Paid sick leave
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal benefits
Voluntary auto, homeowner, and pet insurance
May be eligible for bonus and equity
Relocation assistance