Site Reliability Engineer
About The Position
About Prove As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn. Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together. Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team! Title: Site Reliability Engineer, Senior Site Reliability Engineer Department: Platform Engineering Reports To: Director, Platform Engineering FLSA Status: Exempt Location: US Remote Job Summary We are seeking Mid to Senior level Site Reliability Engineers to join our Platform Engineering team. In this role, you will be instrumental in designing, implementing, maintaining and deploying highly available complex, scalable and reliable systems leveraging automation, effective monitoring and infrastructure-as code. Working closely with our application engineering teams to ensure our services meet the highest standards of reliability, performance, and security.
Requirements
- 5+ years of experience in Site Reliability Engineering, Platform Engineering or equivalent experience. Software Engineering roles with a strong infrastructure and production engineering aspect also qualify.
- Expert knowledge of observability platforms and practices (OpenTelemetry, Prometheus, Grafana, Jaeger, ELK stack / Splunk, etc)
- Experience with Kubernetes and container orchestration
- Strong experience with infrastructure-as-code tools (Terraform, Spacelift, Pulumi)
- Proficiency in at least one programming language ( Go, Python )
- Deep understanding of cloud platforms, preferably AWS
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
- 3+ years of experience in Site Reliability or Platform Engineering teams
- Deep understanding of cloud platforms, particularly AWS
- Strong experience with Kubernetes and container orchestration
- Experience withTerraform and infrastructure-as-code tools
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
Nice To Haves
- Experience with distributed systems and microservice architectures
- Experience working in a high compliance environment
- Hand-on experience instrumenting code with OpenTelemetry
- Familiarity with service mesh technologies
- Contributions to open-source projects
- Experience in the identity verification or financial technology industry
- Application development experience
- Experience with holistic monitoring and alerting for developing platforms
- Skilled proficiency in at least one programming language (Go, Python)
Responsibilities
- Design and implement comprehensive observability solutions across our infrastructure and within applications
- Establish metrics, logging, and tracing systems that enable quick identification and resolution of issues
- Create alerting thresholds and automated responses based on service level objectives (SLOs)
- Provide actionable insights into service to service communications
- Design, build, and maintain scalable cloud infrastructure on AWS
- Implement infrastructure-as-code using tools such as Terraform
- Automate routine operational tasks to reduce toil and improve efficiency
- Ensure infrastructure security compliance and implement least-privilege access controls
- Design and implement infrastructure-as-code deployments for container based applications
- Scale containers based on custom metrics for applications and critical observability infrastructure
- Conduct thorough post-incident reviews and implement preventative measures
- Use observability data to perform root cause analysis and system improvements
- Participate in a 24/7 on call rotation to achieve 99.999% system availability.
- Improve new and existing systems by increasing reliability, performance, and scalability
- Implement efficient infrastructure that balances rapid development and cost
- Embrace technological changes and development practices while maintaining reliability
- Respond to incidents and participate in a 24/7 on-call rotation
- Use observability data to identify system improvements
- Implement infrastructure as code in a myriad of high compliance development, production, and other environments
- Scale developer experiences by being the standard bearer of an opinionated platform approach
Benefits
- Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan
- Modern Health for financial, mental, and physical wellness
- 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices)
- Unlimited Vacation and Flexible hours
- Comprehensive medical benefits for you and your family ❤️
- Emotional & Physical Wellness – Access to wellness services (EAP & Prove Well-Being Reimbursement)
- Bottomless snacks & beverages for certain office locations
- Daily GrubHub stipend for lunch if coming into the office (US Offices)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
