Site Reliability Engineer
About The Position
The Site Reliability Engineer will join Thrive Market’s Platform Engineering team as it shifts from building new systems to operating and maintaining existing ones. The role begins with cost optimization work and expands into SLI/SLO operations and disaster recovery planning, with mentorship from staff engineers. The small team offers broad exposure across the SRE scope, and the engineer’s work will help shape platform operations into 2027 and beyond. During the first year, success means progressing from completing well-defined tickets to independently defining and scoping work. Employees must be based in the United States. The position requires travel to the Los Angeles headquarters twice a year for summer and winter all-company summits.
Requirements
- Hands-on, day-to-day Kubernetes operations experience; EKS experience is preferred.
- A solid working foundation in AWS, including IAM setup.
- Working experience with Terraform or other infrastructure-as-code tooling.
- Experience operating production systems rather than architecting them from scratch.
- Demonstrated tenacity and ability to learn new tools and processes independently.
- Openness to mentorship and a collaborative, dialogue-driven learning style rather than requiring step-by-step instruction.
Nice To Haves
- EKS experience.
- General AWS certifications.
- Exposure to or familiarity with Python.
- Familiarity with SRE fundamentals such as error budgets and SLIs/SLOs, or willingness to build this knowledge.
- Exposure to FinOps or cloud cost management concepts.
Responsibilities
- Take ownership of remaining cost optimization work following the team’s major cost-reduction efforts.
- Monitor and respond to SLI/SLO alerts, including purchase-rate indicators for Android and iOS, and investigate anomalies.
- Tune alert thresholds and windows, including suppressing low-traffic overnight alerts between 12 AM and 6 AM.
- Operate and maintain existing Kubernetes and EKS infrastructure day to day.
- Support infrastructure-as-code work using Terraform.
- Contribute to disaster recovery planning and implementation as it enters the roadmap.
- Partner with product engineering teams to help them use AWS Bedrock and AWS Marketplace cost-effectively for AI workloads.
- Progress from completing assigned tickets to creating and closing independent work, and eventually scoping work for other team members.
Benefits
- Comprehensive medical, dental, vision, life, and disability benefits.
- Competitive salary and equity.
- 401k plan.
- Nine observed holidays.
- Flexible paid time off.
- Subsidized ClassPass membership with access to fitness classes and wellness and beauty experiences.
- Ability to work in the company’s office in Playa Vista.
- Free Thrive Market membership with an exclusive employee discount.
- Coverage for life coaching and therapy sessions through the company’s mental health and well-being platform.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
