Site Reliability Engineer

Booz Allen Hamilton•Reston, VA
•$99,000 - $225,000•Onsite

About The Position

As a Site Reliability Engineer, you will support and sustain a production Kubernetes-based platform operating within the Intelligence Community. The role includes platform operations, infrastructure maintenance, software upgrades, troubleshooting, incident response, and operational support, while driving automation and continuous improvement. You will work with cloud-native technologies for mission systems deployed on AWS-based infrastructure, including Kubernetes, OpenShift, EKS, Terraform, and Helm. The position supports highly visible national security mission requirements and offers opportunities to develop skills in cloud infrastructure, Kubernetes administration, Infrastructure-as-Code, and automation.

Requirements

  • Experience operating and supporting production containerized Kubernetes-based infrastructure, administering Kubernetes environments, and performing ongoing troubleshooting and maintenance.
  • Experience with AWS cloud environments, Red Hat OpenShift, and Amazon EKS.
  • Experience deploying and managing Infrastructure-as-Code solutions, including Terraform, and deploying and managing containerized applications using Helm.
  • Experience developing automation and scripting solutions using Bash or Python.
  • Experience supporting software upgrades, patching, operational requests, and incident response activities.
  • Knowledge of Linux operating systems, networking concepts, and database concepts.
  • Ability to work independently, demonstrate initiative, and communicate effectively with customers.
  • TS/SCI clearance with a polygraph.
  • Bachelor's degree in a Science, Technology, Engineering, or Mathematics (STEM) field.
  • CompTIA Security+ Certification.
  • AWS Certified Cloud Practitioner or an AWS certification such as Solutions Architect or DevOps Engineer.

Nice To Haves

  • Experience supporting Intelligence Community or Department of Defense environments.
  • Experience supporting platform operations and sustainment in production environments.
  • Experience supporting troubleshooting and outage response for large-scale systems.
  • Experience implementing automation to streamline deployments, upgrades, and operational processes.
  • Experience developing monitoring and alerting improvements to proactively identify issues.
  • Experience supporting Infrastructure-as-Code and cloud-native platform environments.
  • Knowledge of change management, operational support, and IT service management processes.
  • Strong customer engagement and communication skills.

Responsibilities

  • Support and sustain a production Kubernetes-based platform in the Intelligence Community.
  • Perform platform operations and infrastructure maintenance.
  • Perform software upgrades and support patching and operational requests.
  • Troubleshoot platform and infrastructure issues and respond to incidents.
  • Provide operational support for AWS-based mission systems using Kubernetes, OpenShift, EKS, Terraform, and Helm.
  • Drive automation and continuous improvement.

Benefits

  • Health, life, and disability benefits.
  • Financial and retirement benefits.
  • Paid leave.
  • Professional development.
  • Tuition assistance.
  • Work-life programs.
  • Dependent care.
  • Recognition awards program.
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