Site Reliability Engineer
About The Position
Trimble is hiring a Site Reliability Engineer to develop and support its FedRAMP PaaS portfolio. The role supports cloud-hosted solutions running primarily in AWS GovCloud and is part of a globally diverse team. The position is based in Westminster, Colorado, or Portland, Oregon, with a hybrid/in-office arrangement and 0–10% travel. Because of FedRAMP and DoD requirements, applicants must be verifiable U.S. persons on U.S. soil (citizens or permanent residents of a state or territory). The engineer configures, optimizes, documents, and supports infrastructure components for software products hosted primarily in AWS. The role includes day-to-day server and application management, monitoring, incident response and resolution, and collaboration with application development and technical support teams to improve monitoring and operations. The engineer also develops and enhances shared public cloud services, manages security posture in accordance with corporate best practices, maintains technical and operational documentation, assists divisions with project design and deployment, and follows AWS, FedRAMP, and Trimble Cloud Core Platform standards. Occasional off-hours tasks or meetings may be required. The position requires at least two years of IT operations experience; five years is preferred. Relevant experience includes AWS public or government cloud, Windows and Linux system administration and scripting, application operations, and operational processes such as incident and change management, CI/CD, and capacity management. A bachelor’s degree or equivalent in computer science, engineering, or a related field—or equivalent experience—is required.
Requirements
- Bachelor’s degree or equivalent in computer science, engineering, or a related field, or equivalent experience.
- At least 2 years of experience in IT operations; 5 years is preferred.
- Knowledge of networking, computing, and storage.
- Experience with AWS public cloud or Government Cloud.
- Familiarity with Windows system administration and scripting such as Python or PowerShell.
- Familiarity with Linux system administration and scripting such as Bash.
- Familiarity with application operations, including incident management, change management, CI/CD pipelines, and capacity management.
- Excellent written and verbal communication skills.
- Troubleshooting and problem-solving skills.
- Strong desire to learn new things.
- Must be a verifiable U.S. person on U.S. soil (citizen or permanent resident of a state or territory), due to FedRAMP and DoD requirements.
Nice To Haves
- Knowledge of the FedRAMP framework; the posting notes that this is less critical than solid SRE skills.
- Experience developing and supporting shared services.
- Configuration management tools such as Ansible or Terraform.
- Development tools such as Jira, Git, and ArgoCD.
- Experience with container services such as ECS, EKS, or Kubernetes.
- Operations tools such as Splunk, New Relic, GitLab CI, or Jira Service Management.
- Experience with SAML integration and Active Directory or LDAP directory services.
- AWS SDK experience, such as AWS CLI or boto3.
- RDBMS or NoSQL database experience, such as DynamoDB, MongoDB, or AWS RDS.
- Windows system administration experience.
- Experience with software development lifecycle or agile processes.
Responsibilities
- Configure, optimize, document, and support infrastructure components of software products hosted primarily in AWS.
- Perform day-to-day server and application management, monitoring, and incident response and resolution.
- Work with application development and technical support teams to establish effective application monitoring and identify changes that improve operations.
- Develop new and enhance existing shared public cloud services, considering availability, operations, performance, capacity, security, and user experience.
- Manage security posture and adherence to corporate security best practices.
- Develop and maintain architecture diagrams, service descriptions, build and deployment documentation, and operations runbooks.
- Provide design and deployment assistance to divisions on a project basis.
- Manage AWS and FedRAMP best-practice expectations in line with Trimble Cloud Core Platform standards.
- Work with a global team and occasionally meet or perform tasks outside regular hours.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability benefits
- Time-off plans
- Retirement plans
- Tax savings plans for health, dependent care, and commuter expenses (offered by most businesses)
- Paid parental leave
- Employee Stock Purchase Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
