Site Reliability Engineer II

Etsy•Brooklyn, NY

17h•$124,000 - $186,000•Hybrid

About The Position

Etsy’s Runtime Site Reliability Engineering team is hiring a Site Reliability Engineer to build and support reliable, large-scale infrastructure. The team owns business-critical infrastructure and services that help developers build and deliver code and support the uptime of etsy.com and its mobile apps. The role supports developers in using the infrastructure the team builds and manages, while taking ownership of systems and ensuring their reliability, scalability, and maintainability. The SRE team builds and supports infrastructure responsible for the availability and reliability of Etsy’s core services, with a goal of 99.95% uptime. The role involves collaborating with SRE colleagues to shape how Etsy builds, deploys, and maintains infrastructure that can scale automatically. The team encourages continuous improvement across systems, including those outside an individual’s direct ownership. This is a full-time role reporting to the Engineering Manager, Runtime SRE. Candidates must be based in the United States. Etsy prioritizes candidates within commuting distance of its Brooklyn Office Hub; those candidates are expected to attend the office once or twice per week depending on proximity. Remote candidates outside commuting distance may be considered case by case, with occasional office travel expected. The base salary depends on location, skills, and experience. The listed annual salary ranges are $138,000–$186,000 for Geo-1 (New York City metropolitan area, San Francisco Bay Area, and Seattle metropolitan area) and $124,000–$168,000 for Geo-2 (all other U.S. locations). In addition to salary, the role is eligible for an equity package, an annual performance bonus, and benefits that support employees and their families.

Requirements

2–4 years of software engineering experience focused on systems/infrastructure, network engineering, SRE, or DevOps, ideally in cloud environments.
Strong grounding in TCP networking and comfort handling CDN, DNS, CloudNAT, and A record/CNAME configurations across engineering teams.
Hands-on experience administering and debugging Linux servers in production to maintain high availability and performance.
Ability to analyze system logs, metrics, and traces to diagnose performance issues and tune Linux environments.
Familiarity with cloud platforms such as GCP or AWS and VM-based architecture designs.
Comfort with autoscaling and capacity-planning concepts.
Proficiency with Infrastructure as Code, such as Terraform, and configuration management frameworks, such as Chef or Ansible.
Fluency in at least one modern programming language, such as Go, Python, PHP, or Ruby.
Practical understanding of SLAs, SLOs, and SLIs, including how to define and apply them meaningfully.
Drive to understand underlying system mechanics and implement long-term fixes rather than quick workarounds.
Proven ability to lead and deliver solutions to complex, loosely defined problems.
Continuous-improvement mindset and willingness to improve systems and existing codebases.
Empathy, clear communication, and technical acumen.
Ability and enthusiasm to work collaboratively and contribute to continuous improvement for the team and company.

Responsibilities

Develop and implement scalable, maintainable systems across multiple levels of Etsy’s infrastructure stack.
Support day-to-day operations of a large-scale application, including monitoring, measuring, and troubleshooting infrastructure and services.
Automate upgrades, including operating system and core application upgrades.
Manage core infrastructure such as asset delivery, asynchronous compute processing, and scheduled task management.
Continuously automate burdensome toil for teams.
Develop automation and processes that enable teams to deploy, manage, configure, scale, and monitor their applications.
Identify and implement application reliability and availability improvements.
Lead and participate in incident resolution using a blameless learning culture.
Support developers in using infrastructure built and managed by the SRE team.
Take ownership of systems and ensure their reliability, scalability, and maintainability.