Site Reliability Engineer 2 - Freewheel
About The Position
The Site Reliability Engineer is responsible for the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of FreeWheel platforms. The role involves designing, analyzing, and troubleshooting large-scale distributed systems, debugging and optimizing code, and automating routine tasks. The SRE works with a team spanning software and technology infrastructure backgrounds, provides subject matter expertise, resolves complex break/fix scenarios, and partners with engineering, vendors, and client services to deliver technical solutions. The position works with limited supervision and independently develops approaches for non-routine solutions. The engineer owns infrastructure services or platform components and supports FreeWheel platforms and live events, including the Super Bowl, Olympic Games, March Madness, and FIFA World Cup. The role contributes to infrastructure and application management, monitoring, operations, cybersecurity, software releases, and infrastructure as code. It requires weekend on-call availability, and may involve nights, variable schedules, and overtime as necessary.
Requirements
- Hands-on experience with some of the listed cloud technologies, including AWS or OCI services such as VPC, subnets, network access control lists, security groups, EC2, S3, IAM, Route 53, and Lambda.
- Experience with some listed languages and technologies: Python, Go, HTML, JavaScript, or RESTful web services.
- Experience with some listed SDLC tools and technologies: containers, Kubernetes, Docker, Salt, Ansible, Chef, Puppet, Jenkins, or Git.
- Experience in Linux administration, network security, or system infrastructure.
- Good communication and collaboration skills within and across teams and geographies.
- Able to work weekends during the on-call schedule.
- Able to work nights and weekends, variable schedules, and overtime as necessary.
- Relevant work experience of 2–5 years.
- Bachelor's degree is preferred; applicants with some combination of coursework and experience, or extensive related professional experience, may also be considered.
Nice To Haves
- AWS and OCI cloud experience is a plus.
- Experience coding and providing technical solutions at an internet company is a plus.
- Experience supporting services before launch through system design consulting, software platforms and frameworks, capacity planning, and launch reviews is a plus.
- Technical influence in focused product or technology areas and practices is a plus.
Responsibilities
- Be responsible for an infrastructure service or platform component.
- Debug code-level issues escalated to the team.
- Engineer infrastructure and application management, monitoring, and operations solutions, focusing on standardization and automation.
- Support cybersecurity work, including patching, vulnerability cleanup, secure server configuration, testing and validation, technical control implementation, and incident remediation.
- Work with developers through the software release cycle to help ensure releases are well designed, planned, implemented, and monitored.
- Support FreeWheel-powered live events, including the Super Bowl, Olympic Games, March Madness, and FIFA World Cup.
- Perform complex analytical duties in planning, deploying, testing, and evaluating FreeWheel products.
- Participate in designing and implementing infrastructure as code using best practices, appropriate tools, and quality assurance.
- Work with engineering and vendors to identify and drive improvements in production quality, operational efficiency, and engineering productivity.
- Apply engineering methodologies and technical knowledge in areas of focus.
- Develop and maintain in-depth working knowledge of FreeWheel platforms, infrastructure, processes, teams, and partners.
- Advocate for engineering and operations procedures, policies, processes, and SRE best practices.
- Exercise independent judgment and discretion in significant matters.
- Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
- Follow Comcast Operating Principles, prioritize customer experience, collaborate as a team, contribute to feedback processes, drive results and growth, promote inclusion and diversity, and act responsibly toward colleagues, customers, investors, and communities.
- Perform other duties and responsibilities as assigned.
Benefits
- Comcast offers benefits to eligible employees, with options and support intended to help employees physically, financially, and emotionally. The posting refers applicants to the company's careers site for benefit details.
- Most non-sales positions are eligible for a bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
