Site Quality Supervisor

Kenco•Chattanooga, TN

About The Position

The Site Quality Supervisor assists in managing the site quality management system and ensures processes and procedures are developed in line with applicable standards and customer requirements. The role leads the development of documents and tools to guide and improve the quality management system, educates operational personnel on system requirements, and supports and assesses implementation of the Kenco Operating System as it relates to quality assurance. The position is expected to travel approximately 25% or less; a passport is not required but is recommended.

Requirements

  • Bachelor’s degree in engineering, business, or a related field, or equivalent years of experience. Equivalent experience is defined as one year of professional experience for each year of college requested.
  • 2–4 years of experience in a quality assurance role.

Nice To Haves

  • Regulatory affairs experience, such as FDA or DEA experience.
  • Knowledge and experience with ISO 9001:2015.
  • ASQ or other accredited certification as an ISO lead auditor.
  • ASQ CSSGB certification.

Responsibilities

  • Maintain, update, and add site policies, procedures, standard work instructions, and tools to improve the efficacy of the quality management system.
  • Administer the internal audit program by training auditors, auditing processes and procedures, and measuring results.
  • Identify training needs and organize training interventions to meet quality standards.
  • Investigate customer complaints and non-conformance issues, and perform root-cause and corrective-action investigations to improve the quality management system.
  • Collect and compile statistical quality data and analyze it to identify areas for improvement to the quality management system.
  • Support and assess implementation of the Kenco Operating System as it relates to quality assurance.

Benefits

  • Medical insurance, including HSA, HRA, and FSA accounts.
  • Supplemental insurance, including critical illness, hospital indemnity, and accidental injury coverage.
  • Dental insurance.
  • Vision insurance.
  • Basic life and supplemental life insurance.
  • Short-term and long-term disability coverage.
  • Paid parental leave.
  • 401(k).
  • Paid time off of approximately two weeks, with accrual beginning on the first day of employment.
  • Ten employer-paid holidays.
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