Site Operations Technician
About The Position
The Site Operations Technician performs daily grounds and equipment maintenance to help provide a safe, healthy, and inviting environment that reflects the organization’s operating standards. The role performs Garden opening and/or closing duties on a rotating schedule and responds to maintenance or setup needs throughout the Garden while on shift. It supports the organization’s mission and strategies by maintaining facilities, assets, support systems, and the Garden’s physical appearance. This is a part-time position, preferably 20–28 hours per week, primarily during evening hours, with a regular weekend requirement. The technician works independently and collaboratively with Facilities & Operations and other departments, and may work with volunteers on departmental projects and operations.
Requirements
- High school diploma or GED.
- At least 6 months of experience in general maintenance, repair, custodial, security, or another hands-on technical field.
- Valid driver’s license, subject to insurability and an annual motor vehicle record report.
- Strong knowledge of general maintenance disciplines.
- Ability to use a computer, including online asset-management and work-order systems, online parts sourcing and ordering, and Microsoft Word and Excel.
- Strong interpersonal communication skills.
- Ability to work under pressure and meet multiple deadlines.
- Problem-solving ability, including identifying issues and considering multiple solutions.
- Ability to make decisions, manage time, and prioritize.
- Attention to aesthetic detail and willingness to learn.
- Ability to collaborate and convey the Garden’s mission and Core Values.
- Ability to perform the physical demands of the position, including frequent lifting and carrying up to 50 pounds, occasional team lifts of items over 50 pounds, frequent travel across varied terrain, and travel around the Garden in vehicles.
- Normal-range vision, with or without correction, and ability to wear required personal protective equipment.
Nice To Haves
- Practical hands-on knowledge or experience in electrical troubleshooting or repair, plumbing, or other maintenance or construction trades.
- At least 2 years of experience in general maintenance, repair, construction, or another hands-on technical field.
- Experience in a complex, multi-building campus serving the public seven days a week.
Responsibilities
- Perform site maintenance, including assisting with exhibit installation, installing or moving directional signage, structural maintenance, pathway repairs, and guest-experience enhancements.
- Complete basic site maintenance tasks such as trash pickup, parking support, pathway clearing, equipment operation, and opening and closing activities.
- Assist with Garden security by checking and securing buildings, gates, structures, and Garden property.
- Assist with policy and procedure documentation, maintenance planning and documentation, and maintaining, inspecting, and documenting guest-experience enhancements.
- Use automated systems for Facilities work orders, equipment records, specifications, and supply management.
- Support outdoor Garden activities involving grounds usage, venue rentals, outdoor event setup, trash removal, and security.
- Work with and guide volunteers on applicable departmental projects and operations.
- Help maintain a safe and accessible workplace in compliance with OSHA, ADA, and other regulatory requirements, and follow applicable safety and wellness practices.
- Collaborate with Facilities & Operations and other departments to support departmental and organizational goals.
- Occasionally assist with or directly perform facility or equipment maintenance and perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
