Site Operations & Business Enablement Lead

Zimmer US, Inc.•Salt Lake City, UT
•$72,000 - $89,000•Hybrid

About The Position

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised. What You Can Expect As a Site Operations & Business Enablement Lead you will be the onsite operational lead for day-to-day manufacturing and site operations in Salt Lake City. You will own operational execution from design handoff through delivery, ensuring scalable, compliant processes, reliable supply, accurate documentation, and readiness for launches, installations, and partner with service, and field support teams to the customer. If this sounds interesting, apply now.

Requirements

  • Experience in a regulated environment, preferably in medical device manufacturing.
  • Strong understanding of inventory control, forecasting, production planning, ERP systems, DHRs, and supplier management.
  • Demonstrated process-mapping, continuous-improvement, and operational-metrics experience.
  • Experience in building and scaling operational processes in a growing organization.
  • Strong documentation, work-instruction development, and change-management skills.
  • Bachelor’s degree in Engineering, Business, or a related field.
  • Three to five years of relevant operations, manufacturing, supply chain, quality, or medical device experience required.
  • Knowledge of FDA, ISO 13485, and/or MDSAP audit expectations.

Nice To Haves

  • A technical or software-execution background in medical devices is preferred.

Responsibilities

  • Lead day-to-day manufacturing and site operations: make timely operational decisions, coordinate priorities, and resolve issues proactively.
  • Own manufacturing execution, product traceability, Device History Records, configuration control, and documentation integrity.
  • Partner with Quality to ensure compliance with SOPs, work instructions, training requirements, audit readiness, and remediation of compliance gaps.
  • Partner with Supply Chain and Sourcing to manage inventory, material availability, supplier performance, and production scheduling.
  • Create and maintain end-to-end process maps, operational metrics, and scalable workflows.
  • Ensure work instructions and operational documentation are accurate, executable, current, and effective.
  • Coordinate operational readiness for product launches, installations, servicing, and customer support; bridge operational needs with the Field Service team.
  • Partner with finance in reporting to key leaders for support business decisions.
  • Support ERP and business-system process adoption and maintain documented workflows.

Benefits

  • development opportunities
  • robust employee resource groups (ERGs)
  • flexible working environment
  • location specific competitive total rewards
  • wellness incentives
  • culture of recognition and performance awards
  • performance bonus
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