Lead Business Partner Site Merchandising Enablement

Target•Minneapolis, MN

1d•Hybrid

About The Position

A role with Digital Merchandising Enablement and Operations means efficiently delivering easy, dynamic, and performant digital experiences for our guests, and providing scalable workflow and tooling solutions for our Team Members. In this Lead Business Partner Site Merchandising Enablement role you will drive the strategy, operations and refinement of capabilities and digital merchandising processes, delivering efficiency for our internal Team Members and brand-right experiences for our guests. Lead and manage transformation with Category and Cross-Category Digital Merchandising teams towards achieving best-in-class status. Ensure Digital Merchandising teams have the resources needed to be effective and efficient. You will develop and align on tooling and data requirements to support Digital Merchandising experience levers and then co-create and optimize solutions with a broad mix of partner teams including, Digital Merchandising, Digital Product, Data Sciences, UX, Tech, Experience Design, QA and Target Creative. At its core, this role requires a creative problem solver who is focused on collaborative decision-making and robust change management.

Requirements

4-year college degree or equivalent experience
8+ years e-commerce experience; site merchandising strategy & planning experience
Superb communication skills, both written and verbal, with the ability to present to varying levels of leadership
Strong project management skills
Must have both strong technical & data acumen and a creative sensibility
Demonstrated experience in cross-functional influence across planning and execution
Demonstrated experience in process development
High level of initiative and organization, with the ability to manage ambiguity, risk, uncertainty and changing direction
A skilled change management agent, comfortable building feedback loops and open to continuous iteration
Natural relationship builder, focused on mutually beneficial, meaningful relationship development
Ability to work on multiple, disparate projects across disciplines at the same time, simultaneously managing working team & partners while driving outcomes
Active listener, with a strong sense of user empathy
Drive for results

Responsibilities

Establish strong cross-functional and cross-channel partnerships across Target.
Influence and leverage other teams within the broader organization to advance digital objectives.
Promote and model key Target behaviors.
Champion diversity and inclusion.
Create an atmosphere of teamwork, collaboration, agility, attention to detail, and drive.
Serve as business and operational Digital Merchandising conduit to applicable stakeholders and partners.
Build relationships and develop routines to enable a circular feedback loop with stakeholders in order to understand gaps, challenges, and opportunities in our tooling and processes and then continue to cross-share progress throughout the development process.
Prioritize enhancements that improve the guest and Team Member experience across web and app.
Define Digital Merchandising use cases and impact.
Take complex objectives and distill them into digestible “problems to solve” that inspire creative and scalable solutions.
Leverage user feedback, research, and networks to drive innovation and the discovery of new products, tools, data, and applications.
Champion change management best practices while introducing new tools and processes to colleagues and stakeholders, gaining alignment and building positive energy at all levels.
Discover, pilot, and scale core capabilities to fuel an optimized experience.
Define scalable business processes, best practices and routines to operationalize new capabilities and TM tools.
Drive program management of key process, technology and data initiatives: activate CFTs, develop timing & action, track progress, risks & dependencies.
Lead UAT testing, measurement, and learning plans.
Meet users where they are by offering training and support resources that are timely, flexible, and personalized to current and future needs.
Budget Management. As needed; varies by project scope.