Site Merchandising Specialist

Everlane•Los Angeles, CA
•$25 - $37•Hybrid

About The Position

Everlane’s Ecommerce team shapes the customer shopping experience on Everlane.com, collaborating with Merchandising, Product, Engineering, Data, Creative, and Marketing to make products easy to discover and shop with confidence. The Site Merchandising Specialist executes and optimizes the digital storefront, focusing on Product Detail Pages (PDPs), Collection Pages, site navigation, and promotional experiences. The role uses hands-on Shopify experience, merchandising judgment, and data-informed decisions to improve product discoverability, site accuracy, and conversion. The position manages PDPs and their descriptions, imagery, attributes, and product benefits; handles image uploads, asset placement, and quality assurance; and maintains accuracy through launches and assortment changes. It also creates and maintains collection and landing pages, manages product categorization, sorting, and placement, and ensures pages reflect inventory and merchandising priorities. Day-to-day work includes Shopify updates, URL sharing and campaign QA with the Retention team, cross-functional execution of promotions and launches, analysis of site performance and KPIs, support for A/B testing and conversion optimization, and regular site audits. The role is described as based in Everlane’s Los Angeles Creative Studio on a hybrid schedule, with at least three days in the office per week, Tuesday through Thursday. The posting also includes a separate statement describing remote positions as fully remote and limited to applicants filing taxes in specified states; it does not clarify how that statement applies to this role.

Requirements

  • At least 2 years of experience in ecommerce, site merchandising, or digital retail, including hands-on experience managing a live ecommerce storefront.
  • Hands-on Shopify experience managing product detail pages, collections, merchandising updates, and site content.
  • Strong understanding of ecommerce merchandising fundamentals, product discoverability, inventory considerations, and the customer shopping journey.
  • Experience managing product content, image assets, and site QA with accuracy and attention to detail.
  • Familiarity with ecommerce analytics and performance metrics, and ability to translate insights into actionable merchandising improvements.
  • Strong organizational and project management skills, including prioritizing competing deadlines in a fast-paced environment.
  • Proficiency in Excel or Google Sheets.
  • Strong communication and collaboration skills for working across multiple teams.
  • Proactive, detail-oriented mindset and ownership of the quality of the customer shopping experience.

Nice To Haves

  • Experience with Looker and Airtable.
  • Familiarity with web analytics, A/B testing, or heat mapping tools.

Responsibilities

  • Build, maintain, and optimize Product Detail Pages, ensuring descriptions, imagery, attributes, and product benefits are accurate, complete, and aligned with Everlane’s brand voice.
  • Manage image uploads, asset placement, and quality assurance so product imagery reflects current assortments and meets brand standards.
  • Maintain product page accuracy across launches, assortment updates, and ongoing site changes.
  • Create, maintain, and optimize collection and landing pages for product launches, seasonal updates, promotional events, and marketing initiatives.
  • Manage product categorization, sorting, and placement to improve product discoverability and align with merchandising priorities.
  • Ensure collection pages reflect inventory availability, product priorities, and the customer shopping experience.
  • Execute day-to-day site merchandising updates in Shopify, keeping content, product information, and merchandising configurations accurate and timely.
  • Generate and share optimized PDP and Collection Page URLs with the Retention team, and complete final email campaign QA for product accuracy and real-time inventory availability.
  • Partner with Merchandising, Marketing, Creative, and cross-functional teams on promotions, product launches, and brand storytelling.
  • Identify opportunities to improve site navigation, product discovery, and the shopping journey.
  • Monitor site performance and merchandising KPIs using analytics tools to identify trends and opportunities.
  • Use performance insights to inform product placement, collection sorting, and site merchandising decisions.
  • Support A/B testing and conversion rate optimization initiatives focused on PDP and collection page effectiveness.
  • Conduct regular site audits and QA to identify and resolve merchandising, content, and functionality issues.
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