Site Manager, Minneapolis, #82

Gopuff • Minneapolis, MN

1d

About The Position

Gopuff is seeking a self-starting, entrepreneurial Site Manager for its Field Operations team. The role leads a local team of Shift Leaders and Field Operations Associates overseeing facility operations, along with a team of independent Driver Partners. The Site Manager is accountable for the territory’s success and for leading the team to deliver a strong customer experience.

The position oversees facility operations, including deliveries, inventory, equipment, and systems; drives operational and financial performance; and ensures safety, quality, and compliance with company and legal requirements. The Site Manager coaches associates, leads the management team, and develops plans to improve facility performance, safety, and culture.

Requirements

• 3+ years of experience in a fast-paced environment and leading a blended workforce of W-2 and 1099 employees.
• Retail, grocery, military, restaurant, or equivalent experience.
• Strong written and verbal communication skills.
• Strong conflict-resolution skills.
• Strong team-development and engagement skills.
• Proficiency with computers, email, and Google Suite.
• Ability to lead in an ever-changing environment.
• Proven track record as a change agent improving processes and efficiencies.
• Ability to work fluid schedules and be available during peak operating hours (5 p.m. to 3 a.m.), and to support the facility on weekends and/or holidays as needed.
• Ability to stand, bend, reach, and walk during shifts.
• Ability to lift up to 49 pounds.

Nice To Haves

• Bachelor’s degree.
• Professional fluency in Spanish.

Responsibilities

• Plan, direct, and take accountability for facility operations, including deliveries, inventory, equipment, and systems.
• Improve key performance indicators, including Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
• Train and coach facility associates to work safely and follow standard work and processes.
• Drive site financial performance by achieving budgeted productivity, labor, and other expense targets.
• Ensure compliance with Gopuff and legal policies, procedures, and warehouse regulations by analyzing and interpreting reports.
• Implement and monitor safety and Human Resource compliance, asset protection, safety controls, and the safety of people and products.
• Oversee operational and quality assurance reviews.
• Develop and implement action plans to improve performance, provide direction and guidance on Company programs, and direct the management team in protecting confidential information, documentation, and assigned records.
• Create and implement plans to improve facility safety, culture, and financial performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed