Site Manager

Genuine Parts Company • Jamaica, NY

10d • Onsite

About The Position

The Site Manager is responsible for overseeing store sales performance, customer relations, and employee supervision. This role involves identifying and solving problems effectively, ensuring high levels of customer service, and managing inventory shrinkage. The Site Manager also plays a key role in creating a safe work environment, managing worker's compensation claims, and maintaining compliance with company policies. Collaboration with the District office and negotiation with non-NAPA vendors are also important aspects of this position.

Requirements

• HS Diploma or equivalent required.
• Demonstrated leadership in the automotive after-market service industry, preferably an automotive parts department, dealership, jobber or retail establishment.
• Have a working knowledge of the organization(s) the store services.
• Possess high character and always deals fairly with both employees and customers.
• Provide strong leadership to the operation to create a high performance team via customer focus, open communication, a willingness to coach and provide feedback.
• Possess personal drive, self-motivation and initiative to accomplish company goals.
• Enjoy working with people in a fast-paced setting; be competitive yet has the ability to work calmly under pressure.
• Possess a willingness and ability to learn.
• Possess analytical problem solving skills.
• Capable of operating TAMS point-of-sale system and cataloging.
• Able to use adding machine and process cash, check, and credit card transactions.
• Able to speak clearly and listen attentively.
• Able to work on feet (stand and walk) for entire assigned work shift.
• Capable of lifting and moving parts and boxes of up to 60 pounds.
• Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (eight feet) with use of stool or ladder when necessary.
• Able to move engine blocks, core barrels, and other heavy equipment with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc.

Nice To Haves

• Technical school, and/or college degree a plus.

Responsibilities

• Monitors store sales performance on a daily, weekly, monthly and year to date basis.
• Identifies problems and solve them effectively.
• Develops good customer relations and maintains a high level of service to the customer.
• Addresses customer sales/service questions quickly.
• Supervises and coaches store employees.
• Monitors and recognizes both good and unacceptable performance of employees.
• Ensures proper processes and procedures are utilized to minimize inventory shrinkage.
• Assures that merchandise is received in a timely, accurate manner and that it is put away in the stockroom in an appropriate manner.
• Creates a safe work environment and that required HazMat training occurs in a timely fashion.
• Actively works at minimizing employee time loss due to Worker’s Compensation injuries.
• Understands, interprets, and complies with Company policies.
• Works closely with the District office (or District Manager) to maintain procurement card controls.
• Builds relationships, and negotiates, with non-NAPA vendors on pricing, inventory and service.
• Insure proper maintenance and protection of Company store facilities, equipment, inventory and other physical assets of the Company.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave.
• Employee stock purchase plan
• tuition reimbursement
• professional development opportunities
• wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED