Operations - Facilities Site Manager

Kandor•Vancouver, BC

About The Position

Everclean delivers professional cleaning and facility services for a wide range of commercial and mixed-use properties across Canada. As part of Kandor Management Corporation, we take pride in redefining what a modern cleaning company can be—purpose-driven, people-first, and always evolving. We live by five core values: Community First – Servant heart, respectful, pride of place, mindful. Not selfish. Above and Beyond – Finishing touch, go the extra step, give more. Not average. Accountability – Ownership mindset, do what we say, keep our word. No excuses. Creative Initiative – Outside of the box thinking, proactive problem solving, resourceful. Not indifferent. Be Awesome – Be prepared. Be well presented. Have a good attitude. Not a low vibe. If these values resonate with you, keep reading. Position Title: Site Manager (Everclean Facility Services) Department: Operations Report to Operations Manager Manage: Site Supervisors, Lead Hands, Site Service Team Portfolio Focus: Supervising Daily Operations Ensuring Health and Safety Meeting/Exceeding Quality and Service Standards Client Relationship Management

Requirements

Proven experience managing janitorial or custodial teams in a commercial or industry setting.
In-depth knowledge of health and safety regulations
Strong leadership skills with the ability to manage, motivate, and develop a diverse team of service staff
Excellent communication and interpersonal skills
Strong ability to oversee daily operations, ensuring quality and efficiency of service deliverables
Exceptional problem-solving abilities with proactive approach to addressing and resolving operational issues
Ability to prioritize tasks and manage time effectively, especially in a fast-paced environment
Experience in managing supplies and inventory, including ordering, auditing, and maintaining equipment
Skilled in training staff according to established standard operating procedures and ensuring continuous development
Comfortable using basic computer software (MS Office) for scheduling, reporting, and communication purposes

Responsibilities

Supervise all daily operations and monitor site performance
Ensure the service team meets quality standards based on the scope of work using provided Q/A applications, and regular walkthroughs
Maintain adequate staffing levels
Train team members according to standard operating procedures
Ensure completion of daily cleaning and washroom logs
Perform supply orders and submit equipment repair/maintenance requests as required
Attend site-related operations, client, or company meetings
Liaise with Property Management and key stakeholders on operation requirements, changes, and updates.
Ensure the site schedule is completed and communicated to the client and team
Maintain high-quality client relationships through regular communication and visits.
Ensure the cleaning team completes regulatory training such as WHMIS, Bloodborne Pathogens, etc.
Ensure full compliance with WCB regulations related to health and safety
Perform site supply audits and verify the correct delivery of all site supplies. Ensure correct storage and labelling of all products.
Check the monthly service hours balance and develop a staffing plan accordingly
Note and complete additional work requests outside the scope of work through work ticketing system
Provide reports on site performance and make recommendations for improvement
Perform other duties as assigned by the Operations Manager, Key Stakeholders, or Senior Leadership Team.