Manager, Facilities Operations

OEC•Oakville, ON

2h•Hybrid

About The Position

The Manager, Facilities Operations is responsible for the operation, maintenance, and continuous improvement of multiple building facilities. This role oversees service providers, facility budgets, maintenance programs, building-related projects, workspace planning and furniture, fire alarm, security, and building automation systems, and facility safety and compliance requirements, while supporting the expansion of high-quality, value-added facility services across Enterprise infrastructure services business units nationwide.

Requirements

Post-secondary education in Facilities Management, Building Operations, Engineering Technology, Property Management, or a related field, or equivalent relevant work experience in a related function
Strong knowledge of building operations, preventive maintenance, budgeting, contractor management, and facility planning
Familiarity with fire alarm systems, building automation systems, and related service and maintenance coordination
Proficiency in Microsoft Word, Excel, and PowerPoint
Strong communication, organization, and problem-solving skills
Ability to travel to support multiple sites and business units, as required
Knowledge of regulatory requirements and compliance standards, including health, safety, and environmental regulations
Minimum 5-7 years of relevant experience in facilities, building operations, property operations, or a related environment
Experience managing external service providers, maintenance activities, and facility-related projects
Experience preparing business cases, project recommendations, and cost estimates for facility improvements or capital projects

Nice To Haves

Knowledge of geoexchange building systems would be considered an asset
Experience supporting lease renewals, landlord negotiations, or occupancy-related planning would be considered an asset
Experience supporting multiple sites or locations is an asset

Responsibilities

Oversee the day-to-day operation and maintenance of multiple building facilities, including service requests, preventive maintenance, contractor coordination, and overall building performance
Manage third-party service providers by setting scope, monitoring performance, resolving issues, and ensuring service quality, accountability, and cost control
Develop and manage facility operating budgets and forecasts, including identifying maintenance, lifecycle, and cost optimization priorities
Lead facility projects and workplace changes, including renovations, reconfigurations, moves, and execution of approved site improvements
Prepare business cases, cost estimates, and recommendations for facility projects, capital upgrades, and building improvements
Manage fire alarm, building automation, and security systems, including inspections, testing, maintenance coordination, deficiency follow-up, and vendor performance
Ensure facility compliance, safety requirements, and critical building systems are maintained to support employee safety and business continuity
Maintain facility asset information and support lifecycle planning for building systems, infrastructure, and equipment
Lead landlord negotiations and lease renewals to support facility needs and occupancy requirements
Develop and enhance facility services, standards, and processes to support high quality and value-added service delivery across Enterprise infrastructure services business units nationwide
Prepare facility plans, reports, and recommendations to support leadership decision-making and long-term planning