Facilities Operations Manager

Block by BlockMontgomery, AL
Onsite

About The Position

Block by Block is seeking an Operations Manager to oversee one of our Ambassador programs. This role requires advanced client relationship management skills to manage daily district program operations and deliver continual program improvements. We're looking for someone with strong managerial skills, a great work ethic, experience supervising a team of employees, and a passion for creating a great experience. The company's mission is to make public spaces friendlier, safer, and cleaner by employing friendly Ambassadors. Block by Block is large enough to provide many opportunities but small enough to have your work noticed. The company celebrates diversity and is committed to creating an inclusive environment for all employees.

Requirements

  • 5-7 years of experience in facilities operations management, groundskeeping/janitorial, hospitality/tourism management, event management, or public spaces administration.
  • Supervised a team of people.
  • High School Diploma Required.
  • Minimum of 5 years management experience required in one of the industries listed in job posting.
  • Expert Customer Service Skills -- Must lead by example with their friendliness and with a positive attitude.
  • Expert Judgement -- must be comfortable and competent in order to make decisions based on information available.
  • Excellent Communication Skills
  • Expert in level technology and computer skills Must have a strong background with proficiency in MS Word, MS Excel and MS Outlook.

Nice To Haves

  • College or Extended Education preferred.

Responsibilities

  • Hiring and training a positive, skilled, and dependable team.
  • Adjusting the deployment of resources to match changing needs.
  • Identifying and solving problems to improve program quality.
  • Procuring and managing inventory of supplies and equipment.
  • Reporting outcomes through various channels (spreadsheets, Kronos Timekeeping, Budgets).
  • Hands-on working management in the field to provide coaching, mentoring, and continuous training.

Benefits

  • Annual incentive
  • Paid weekly
  • Pay advance before pay day
  • Great benefits
  • Growth opportunities
  • Opportunities for professional development and career advancement.
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