Site Manager

RadNet•New York, NY

10d

About The Position

RadNet is seeking a Site Manager to lead an imaging center or department and support the delivery of quality patient care. The role oversees staffing, performance, safety, patient service, business development, and the center’s financial performance. The Site Manager may also perform technologist duties to maintain technical skills and help address staffing shortages, as applicable. The successful candidate is professional, patient-focused, organized, and able to communicate effectively while prioritizing work in a fast-paced environment. The role requires management capabilities, experience in a similar-volume medical facility, and knowledge of health and safety regulations, budgets, and general office software. A four-year degree in business or health care administration, or six or more years of radiology service industry and/or management experience, is preferable.

Requirements

Excellent management skills, including sales and customer service, public relations, time management, clerical skills, some bookkeeping, written and verbal communication, budget and financial statement knowledge, understanding of workers’ compensation billing needs, and basic medical-related knowledge or skills.
Previous experience at a similar-volume medical facility.
Detail-oriented and highly organized, with the ability to interact effectively with doctors, patients, vendors, peers, staff, and management.
Ability to communicate clearly and effectively verbally and in writing.
Knowledge of state and federal health and safety regulations.
Knowledge of budget development, general computer skills, and Microsoft Office.
Passion for patient care, sound judgment, and the ability to remain professional in all situations.
Effective, professional communication and interpersonal skills, and respect for patients, guests, and colleagues.
Structured work approach, ability to understand complex problems, and ability to prioritize in a fast-paced environment.

Nice To Haves

Imaging technical experience is a strong plus.
A four-year degree in business administration or health care administration, or six or more years of radiology service industry and/or management experience, is preferable.

Responsibilities

Hire qualified team members in accordance with approved protocols and HR guidelines, and maintain minimal employee turnover.
Direct, mentor, and oversee imaging center and department team members by setting expectations and objectives, monitoring performance, and providing recognition, coaching, counseling, or discipline as appropriate.
Follow OSHA regulations, RadNet practices, and safety protocols.
Promote, recommend, and seek out business opportunities for the imaging center and organization.
Develop strategies to achieve individual and business-unit goals.
Advocate changes to maximize effectiveness and efficiency.
Assist in preparing operating budgets, analyze performance against budgets, and oversee the center’s or department’s overall financial performance.
Perform technologist duties, as applicable, to maintain technical skills and alleviate staffing shortages.
Safeguard patient property and Patient Health Information, and ensure team members do the same.
Safeguard on-site medications according to company policies, procedures, and legal requirements, and ensure employee adherence to medication policies.
Respect company property, including cash and patient financial information on-site or on patient portals, and ensure team members do the same.
Maintain professional behavior toward patients and coworkers and respond to others’ needs.
Respect patient boundaries and cultural sensitivities, including in team members’ interactions with one another.
Interact diplomatically and sympathetically with patients, families, and the public in a clinical setting, and ensure team members meet the same expectation.
Foster a nurturing environment and cooperative, collaborative working relationships.