Site Manager

SBM Offshore•Tarrytown, NY

4d•$80,000 - $97,000

About The Position

The Site Manager directs company programs and implements company policy to ensure compliance with contractual duties between the company and its customer. The role oversees service schedules, personnel, site conditions, supplies and equipment, budgets, contracts, financial reporting, regulatory compliance, customer relationships, and contractor coordination. The position includes supervisory and human-resource responsibilities, some travel, and may require driving to work locations, customer sites, or company facilities.

Requirements

Bachelor’s degree in business, communications, or a related field from a four-year college or university, with 2–5 years of experience; or an equivalent combination of education and experience.
May be required to have a valid driver’s license.
Strong verbal and written communication skills.
Customer service, problem-solving, time-management, project-management, planning, presentation, interviewing, coaching, and training skills.
Knowledge of Microsoft Office and computer skills.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to present information effectively and respond to questions from groups of managers, customers, employees, and the public.
Ability to meet the physical demands of the role, including frequently sitting, talking, or listening and lifting or moving up to 35 pounds.

Nice To Haves

Bilingual ability.

Responsibilities

Plan and develop work schedules to ensure adequate service; prepare schedules for service personnel and assign personnel to routes.
Inspect and evaluate establishment conditions for safety, quality, service, and program compliance.
Audit and maintain inventories of supplies and equipment.
Investigate new equipment and promote improved equipment and methods.
Review customer service requests, determine their causes and the type of malfunction, and address them with the manager.
Implement organizational policies and goals.
Analyze and facilitate budget requests and identify potential reductions.
Assist in promoting services to develop new markets, increase market share, and improve the company's competitive position.
Inspect plants and evaluate the use of space and facilities.
Assist with plans, budgets, and schedules for modifications, including cost estimates, bid sheets, and contracts.
Ensure the site meets budget goals on a sustaining basis.
Assist in developing long-range plans, conceptual designs, and capital outlay requirements for program and process improvements.
Coordinate program specifications, proposal and contract requirements, and associated documents.
Compile data to prepare estimates.
Maintain and report financial information, including labor hours, overhead, supplies, expenses, billing, forecasts, and changes.
Maintain a safe work environment for self and employees.
Ensure compliance with local, state, and federal regulations, including FLSA, OSHA, and ADA.
Direct supervisory management engaged in facilities-program support.
Act as liaison among the company, customers, clients, employees, and subcontractors.
Maintain contract and contractor-status databases.
Review correspondence concerning contractors and respond as appropriate.
Establish and maintain contractor contacts to support a smooth contract process.
Conduct and attend meetings to communicate consistently with customers, clients, and employees.
Assist with human-resource concerns and issues.
Interview, hire, plan, assign, and direct work; evaluate performance; reward and discipline employees; address complaints; resolve problems; and ensure employees are trained on tasks and safety requirements.
Travel to various work locations, customer sites, or company facilities as necessary.