Site Manager

CRST The Transportation Solution • Cedar Rapids, IA

44d • Onsite

About The Position

The Site Manager – PMX manages on-site carrier capacity and freight operations for both inbound and outbound freight to the facility to ensure timely, cost-effective transportation solutions while supporting customer needs and maintaining safety and service standards. Capacity operations professionals manage and optimize the use of resources within an organization. They play a crucial role in ensuring that infrastructure, equipment, and personnel are utilized efficiently to meet demand and maximize productivity. They assess resource availability, identify bottlenecks, and develop capacity plans to meet current and future demand. They collaborate with cross-functional teams to align capacity plans with business objectives and optimize resource allocation.

Requirements

• High school diploma or GED

Nice To Haves

• A two-year degree or applicable work experience with demonstrated success

Responsibilities

• Manage and optimize resource capacity within a specific customer organization by providing on-site support
• Assign third-party carrier capacity on designated loads using CRST’s TMS and other platforms such as load boards and digital freight matching
• Proactively communicate with CRST drivers or third-party carriers on all loads shipping, delivering or in transit and update TMS to reflect service status
• Ensure all accessorial charges and additional carrier costs are documented in TMS upon delivery to prevent accounting delays
• Assist the customer in assigning capacity for incoming loads and collaborate on resolving escalated issues
• Build bills of lading and identify freight solutions for the customer
• Monitor, analyze and communicate the safety performance of all on-site teams and departments
• Stay informed on market trends and carrier costs through regular review of industry sources
• Develop and manage relationships with a broad range of carrier stakeholders including drivers, dispatchers and owners
• Perform other operational and safety-related tasks as assigned
• Work with customer service to align with customer and shipping/receiving location needs and assign appropriate capacity accordingly
• Maintain regular and reliable attendance while performing other duties as assigned to support team and business needs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED