Site Manager

Genuine Parts Company•Alexandria, VA

About The Position

Manages a company-owned IBS store to increase return on investment and market penetration while providing excellent customer service. Hires and develops quality personnel, sets high performance standards, and uses company training resources to recognize employees’ efforts and accomplishments. Protects inventory, manages assets and operational issues, maintains the cleanliness of the store, stockroom, and outside areas, and implements IBS NAPA operational and marketing programs. Performance measures include sales, net profit, inventory turnover, payroll percentage, gross profit, and inventory gain. The role requires demonstrated leadership in the automotive aftermarket service industry, preferably in an automotive parts department, dealership, jobber, or retail establishment. The employee works on their feet throughout the assigned shift and may encounter fumes or airborne particles. The position involves lifting and moving parts and boxes weighing up to 60 pounds and using moving aids for heavy equipment.

Requirements

High school diploma or equivalent required.
Demonstrated leadership in the automotive aftermarket service industry, preferably in an automotive parts department, dealership, jobber, or retail establishment.
Working knowledge of the organization(s) the store serves.
High character and a commitment to dealing fairly with employees and customers.
Strong leadership skills, with the ability to build a high-performance team through customer focus, open communication, coaching, and feedback.
Personal drive, self-motivation, and initiative to accomplish company goals.
Enjoy working with people in a fast-paced setting; be competitive while remaining calm under pressure.
Willingness and ability to learn.
Analytical problem-solving skills.
Ability to operate the TAMS point-of-sale system and cataloging tools.
Ability to use an adding machine and process cash, check, and credit card transactions.
Ability to speak clearly and listen attentively.
Ability to stand and walk for the entire assigned work shift.
Ability to lift and move parts and boxes weighing up to 60 pounds.
Ability to repeatedly bend or stoop to floor-level shelves and reach upper shelves at eight feet using a stool or ladder when necessary.
Ability to move engine blocks, core barrels, and other heavy equipment with aids such as hand trucks, barrel dollies, and hydraulic lifts.

Nice To Haves

Technical school education and/or a college degree.

Responsibilities

Monitor store sales performance daily, weekly, monthly, and year to date.
Identify problems and solve them effectively.
Develop good customer relations and maintain a high level of customer service.
Address customer sales and service questions promptly.
Supervise and coach store employees.
Monitor and recognize both good and unacceptable employee performance.
Ensure proper processes and procedures are used to minimize inventory shrinkage.
Ensure merchandise is received accurately and on time and stored appropriately in the stockroom.
Create a safe work environment, ensure required HazMat training occurs promptly, and work to minimize employee time loss due to workers’ compensation injuries.
Understand, interpret, and comply with company policies.
Work with the District office or District Manager to maintain procurement card controls.
Build relationships and negotiate with non-NAPA vendors on pricing, inventory, and service.
Protect and maintain company store facilities, equipment, inventory, and other physical assets.
Perform other duties as assigned by management.