Site Manager

Block Imaging Parts & Service LLC•Sacramento, CA

43d•$90,000 - $120,000•Hybrid

About The Position

As a Site Manager in the Biomedical Engineering Department, you lead with expertise and purpose to ensure biomedical equipment performs safely, reliably, and at the highest standard for every customer. You inspire and guide a team of Biomedical Technicians while partnering cross-functionally to deliver exceptional service, operational excellence, and regulatory compliance. Through proactive problem-solving and technical leadership, you turn challenges into opportunities that strengthen trust and performance. Your stewardship elevates both people and technology, directly advancing patient care and customer confidence. This position requires daily onsite team oversight with some flexibility to work remotely at times. The role is responsible for supporting customer locations in Marysville, Rideout and Lodi, CA areas.

Requirements

Strong PC competency, including knowledge of word processing, spreadsheets, databases, and computer hardware.
Advanced experience with complex test equipment, mechanical devices, tools, and electronic circuit boards/processors.
Expertise in at least one specialty area within a single manufacturer.
Proficient in networking technologies and troubleshooting methods.
Maintain a valid driver’s license and a driving record compliant with Block Imaging’s driving policy.
Associate degree or equivalent training/experience in electronics or Biomedical Engineering.

Nice To Haves

5 years servicing biomedical equipment preferred.
CBET Certification desirable, Lean certification desirable.

Responsibilities

Oversee all biomedical service operations for assigned accounts, ensuring compliance with contractual obligations, supervising daily activities, and coordinating outside vendors.
Serve as the primary customer contact, owning the customer experience through clear communication, urgency, trust-building, training, and proactive solution recommendations.
Represent Block Imaging professionally on hospital committees, in departmental meetings, and in all customer interactions.
Lead, mentor, and support the Biomedical team (BMET I/II/III), fostering a high-performing, collaborative culture aligned with Block Imaging values.
Ensure full compliance with regulatory requirements, audits, HIPAA standards, documentation policies, and computerized maintenance management systems.
Manage operational processes including PM completion, service work orders, inventory control, tool and equipment calibration, and accurate reporting of parts and repairs.
Maintain an organized, efficient, and safe work environment while optimizing labor, materials, and resources to support high-quality service delivery.
Lead and develop team members by setting clear direction, priorities, and expectations; providing regular feedback; and modeling organizational values to foster a healthy, trust-based culture of accountability and growth.
Driving and vehicle operation are essential functions of this role.
Other duties as assigned.

Benefits

Competitive insurance options, including medical, dental, and vision coverage.
Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) offered as both tax-advantaged accounts designed to help individuals save and pay for qualified medical expenses.
Full-time team members accrue 19 days Paid Time Off (PTO) per year, with accrual starting from their first day of employment.
Two “People Matter” days annually for volunteering in your community.
Potential bonus opportunities based on meeting company profitability goals.
A retirement investment plan offering a variety of deferral options, a generous discretionary company matching contribution up to 6%, and access to financial planning tools and training.
Team Member Perks Program: Offers exclusive discounts, special deals, and other benefits for team members.
Tuition Assistance: After three-months of service, Block Imaging will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. This education may include college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization.
Employee Referral Bonus Program: When you refer a candidate who is hired and successfully completes their introductory period, you’ll receive a generous referral bonus as a thank-you for helping us grow our talented team.
Paid Parental Leave provisions following a qualified FMLA approved leave.