Laguna Burger Site Mgr

Laguna Development Corp•Albuquerque, NM

About The Position

The Laguna Burger Site Manager leads day-to-day restaurant operations and maintains a fun, welcoming, and customer-focused environment. The role ensures food quality, safety, sanitation, guest service, and operational efficiency meet Laguna Development Corporation policies, franchise standards, and applicable regulations. The Site Manager models positive leadership, promotes a constructive work culture, manages restaurant performance, resolves guest concerns, and oversees facility maintenance and appearance to provide an exceptional guest experience. The position directly leads restaurant staff through hiring, training, scheduling, coaching, performance management, and employee development. It also involves controlling costs, monitoring inventory and equipment, ensuring compliance with labor and food safety regulations, and supporting menu promotions and special events. Candidates should bring strong leadership and customer service skills, extensive food and beverage experience, restaurant operations knowledge, and the ability to communicate effectively, solve problems, and work in a fast-paced environment while fostering teamwork and employee engagement.

Requirements

  • Strong leadership skills.
  • Strong customer service skills.
  • Extensive food and beverage experience.
  • Knowledge of restaurant operations.
  • Ability to communicate effectively.
  • Ability to solve problems.
  • Ability to work in a fast-paced environment.
  • Ability to foster teamwork and employee engagement.

Responsibilities

  • Lead day-to-day restaurant operations.
  • Maintain a fun, welcoming, and customer-focused environment.
  • Ensure food quality, safety, sanitation, guest service, and operational efficiency meet company policies, franchise standards, and applicable regulations.
  • Serve as a role model and promote a positive work culture.
  • Manage restaurant performance and resolve guest concerns.
  • Oversee facility maintenance and appearance.
  • Hire, train, schedule, coach, and manage the performance and development of restaurant staff.
  • Control costs and monitor inventory and equipment.
  • Ensure compliance with labor and food safety regulations.
  • Support menu promotions and special events.
  • Foster teamwork and employee engagement.
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