Site Manager (Self Storage)

Mini Mall Storage Properties•Chicago, IL

2d•Onsite

About The Position

Mini Mall Storage Properties is hiring a Site Manager to combine customer service, sales, and property operations at a self-storage facility. The role helps customers find suitable storage solutions and keeps the facility safe, clean, secure, and welcoming. The position also supports local marketing, financial tracking, and team hiring, scheduling, and development. Mini Mall describes itself as a fast-growing organization with operations across North America and emphasizes integrity, grit, customer focus, community, safety, and security. It is committed to an inclusive, respectful, fair, and equitable workplace that is free of discrimination and harassment.

Requirements

High school diploma or equivalent.
Experience managing the day-to-day activities of a team.
Strong communication and organizational skills.
Comfort working independently and managing multiple priorities.
Basic computer skills, including Microsoft Office.

Nice To Haves

Experience in customer service, sales, retail, hospitality, or property management.

Responsibilities

Resolve tenant inquiries and issues promptly and professionally.
Manage daily property operations, including leasing, rent collection, tenant records, unit inventory, pricing, and payment processing.
Maintain facility cleanliness, coordinate repairs, and ensure site safety, security, and regulatory compliance.
Develop local marketing initiatives to attract tenants and maximize occupancy.
Partner with the Regional Operations Manager on budgeting, expense tracking, and financial reporting.
Support hiring, scheduling, UKG timekeeping, overtime management, and employee training and development.
Serve as a trainer for property staff.
Perform additional duties as assigned.