Site Manager - Parts
About The Position
Vector Fleet Management, LLC, an Amerit Fleet Solutions Company, is an American based, privately held company that has been in the fleet maintenance business for over 30 years. Vector Fleet provides onsite, customized fleet maintenance solutions for clients in numerous states across the U.S. Vector Fleet Management is in search of a Parts Shop Manager in Cincinnati, OH. The candidate for this position will report directly to the Director of Operations and will have daily interaction with our dedicated customer. This position is responsible for the overall shop business and technical operation. Proven experience and a record of excellent customer and employee relations is necessary. Solid technical and asset management experience with medium/heavy duty parts is required. This is a key position with a rapidly growing company that has a true customer service culture. This is an excellent opportunity with a competitive compensation package for the right candidate.
Requirements
- Eight (8) years of experience in automotive/heavy truck/equipment/emergency vehicle repair/off-road equipment and maintenance with at least three (3) of those years in a service management/supervisory role.
- ASE Certifications STRONGLY preferred
- High School graduate with some college preferred.
- Strong experience in managing technician productivity.
- Proficiency in developing and managing Key Performance Indicators.
- Experience in managing multiple technicians in a shop environment.
- Fluent working knowledge of MS Office, with a focus on Outlook and Excel.
- A proven track record as a self-starter with adherence to company policies.
- Strong customer orientation with a commitment to exceptional customer service.
- Excellent interpersonal and communication skills with both employees and customers.
- Analytical and resolution skills at both a strategic and operational level.
- Strong verbal and written communication skills.
- Must have acceptable driving record and pass a drug screening and background check.
- VALID DRIVER’S LICENSE REQUIRED.
Responsibilities
- Hands on management of day-to-day operations of a team.
- Direct involvement with a dedicated customer in all aspects of parts inventory, part cost estimates, overall shop operations, and shop efficiency.
- Overseeing day to day shop operations, administrative processes, inventory management / parts procurement, and technician work quality & productivity.
- Regular communication with corporate staff including Operations, Accounting, and Human Resources.
- Accountability for contract relationship management.
Benefits
- Full benefits within 30 days
- Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
- 401(k) match program
- Paid vacation, holidays, and sick time
- Commitment to your safety through boot and prescription safety glasses reimbursement
- Career and learning development with an extensive training program through our Amerit University
- Employee referral program, up to $1,000 bonus
- ASE certification program with fee reimbursement and bonus
- Employee recognition platform that includes opportunities to redeem points for merchandise
- Employee Assistance Program (EAP)
- 24/7 nurse triage line
- Employee discounts on cell phone service and entertainment tickets
- Employee resource groups (ERGs) that foster inclusion
- Wellness and fitness programs through our providers
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
