Site Leader

Ricoh Americas Holdings • Beaverton, WA

2d • Onsite

About The Position

The Site Leader is accountable for the daily operations of a small site and acts as a go-to person for a small team by reporting and escalating facility-related issues to assigned leadership. This role assists in maintaining acceptable profit levels and ensures that customer service level expectations are met. The Site Leader is responsible for performing contracted office services, including mail services. They are the point person on site for customer issues and contract compliance for sites without a Site Manager. Additionally, the Site Leader is responsible for the safe, accurate, and timely delivery and pickup of packages throughout the client campus while providing excellent customer service. This is a physically active, driving-based role that requires reliability, attention to detail, and basic technical proficiency.

Requirements

• Valid driver’s license with a clean driving record
• Comfortable using smartphone technology and package tracking systems
• Basic knowledge of Excel, Outlook, and messaging tools such as Slack
• Strong customer service and communication skills
• Ability to work independently and manage time effectively

Responsibilities

• Deliver and retrieve packages throughout the client campus in a timely and accurate manner
• Perform shipping and receiving duties, including processing inbound and outbound packages (Domestic & International)
• Provide friendly, professional customer service to clients and staff
• Use company-issued iPhone and tracking systems to scan, log, and track packages
• Communicate with team members and dispatch using Slack or similar messaging tools
• Utilize basic computer applications, including limited use of Excel and Outlook
• Follow all safety, traffic, and company policies and procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed