Site Leader

Glide Xpress Car Wash•Memphis, TN

2d•Onsite

About The Position

Run the Site. Lead the Team. Drive the Results. This is not a desk job. This is not a passive management role. At Glide Xpress, our Site Leaders own the performance of the business—leading teams, delivering exceptional customer experiences, and driving results in a fast-paced, high-volume environment. If you’re the type of leader who takes responsibility, builds strong teams, and wants to grow with a rapidly expanding company, this is your opportunity.

Requirements

Prior leadership or management experience (service, retail, automotive, or similar)
Take full ownership of results and team performance
Can coach, develop, and hold people accountable
Highly organized with strong problem-solving skills
Thrive in fast-paced, physically active environments
Bring energy, professionalism, and a customer-first mindset
Ability to work flexible schedules (mornings, evenings, weekends)
Comfortable working outdoors in varying conditions (heat, rain, etc.)
High energy, strong work ethic, and leadership presence

Responsibilities

Ensure speed, safety, and quality across all wash operations
Maintain site presentation, cleanliness, and equipment functionality
Handle customer concerns, complaints, and damage claims professionally
Oversee opening, closing, and daily operational execution
Recruit, train, schedule, and develop your team
Coach Customer Service Attendants and leaders through growth pathways
Lead team meetings and create a high-performance culture
Enforce safety standards and accountability systems
Drive car count, membership growth, and overall site performance
Manage labor, utilities, and chemical usage to hit budget targets
Ensure preventative maintenance to minimize downtime
Review payroll, maintain employee records, and manage HR communication
Complete audits, reporting, and inventory management
Ensure operational consistency and compliance

Benefits

Competitive pay plus performance incentives (bonuses and commissions)
Health, dental, and vision insurance
Paid time off (PTO)
Career growth and promotion from within(CSA → Team Lead → LIT → ASL → Site Leader → Area Leader)
Paid training and ongoing development
Performance recognition programs
Employee car wash perks (free or discounted washes)
Team-oriented, high-energy work environment
Opportunities to participate in community programs (Glide for Good, Community Heroes)
Active, outdoor work environment
Flexible scheduling (role dependent)