About The Position

The Site Leader provides jobsite leadership for large, long-duration, high-profile projects involving Vertiv power and/or thermal equipment. As Vertiv Service’s primary on-site technical representative, the Site Leader supports projects from construction start through start-up, site acceptance testing, and completion. The role works in tandem with the Project Manager to manage cost controls, schedule adherence, and resources while supporting a positive customer experience. The Site Leader builds and maintains relationships with customers, co-workers, sales representatives, and other project participants. The role provides construction and technical leadership, leads a multidisciplinary on-site team, represents Vertiv at daily customer meetings, and coordinates site activity with other parties. It supports start-up and site testing, ensures appropriate staffing for this work, and provides daily status reports. The Site Leader also maintains current knowledge of Vertiv equipment commissioning processes and safety information; leads jobsite safety activities; administers site and Vertiv safety policies; and follows required reporting, warranty, property-management, and customer-communication processes. Assignments are typically long-term, ranging from four weeks to 12 or more months, at industrial new-construction or retrofit sites. When a project is outside the vicinity of the Site Leader’s residence, the described rotation is three consecutive weeks at the customer site followed by one week of service break at the home office. The role may involve flexible schedules, including weekends, evenings, and holidays, and requires a valid driver’s license and availability to deploy in emergencies.

Requirements

  • At least 2 years of experience in industrial construction management.
  • Experience leading and actively participating in start-up and commissioning of power and/or HVAC equipment, or equivalent related industry experience; this experience is preferred in the posting.
  • Strong organizational skills and ability to work independently.
  • Strong verbal and written communication skills and ability to communicate across organizational levels, including with executives.
  • Ability to build and maintain trusting customer relationships and collaborate in high-stress environments.
  • Ability to adapt quickly to changing customer priorities without disruption or resistance.
  • Ability to handle stressful situations and provide a calming effect to customers; demonstrate diplomacy with internal and external customers.
  • Ability to read and interpret electrical one-line diagrams and blueprints.
  • Ability to evaluate site conditions, including environmental temperature and general operating conditions, without supervision.
  • Ability to recommend and direct customer-site activities by leading other technicians.
  • Expertise in COHE procedures and site acceptance testing procedures and equipment.
  • Advanced word processing, report generation, spreadsheet, and electronic mail skills; familiarity with computer networks, testing equipment, and data analysis programs.
  • Mechanical aptitude.
  • Valid driver’s license and ability to deploy in emergencies.
  • Keep product certifications up to date and meet the job’s performance and customer-relations standards.
  • Regularly stand, walk, use hands and fingers, handle or feel objects, tools, or components; reach, stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently sit and climb or balance.
  • Required vision abilities include close, distant, color, and peripheral vision, depth perception, and the ability to adjust focus.
  • Consistently lift up to 50 pounds and occasionally lift up to 75 pounds.

Nice To Haves

  • ASEET or ASMET.
  • Six years of military experience in a related field.

Responsibilities

  • Provide jobsite construction and technical leadership for large projects.
  • Lead a multidisciplinary on-site team of Project Leaders, Installers, Technicians, Customer Engineers, and subcontractors.
  • Represent Vertiv at daily customer meetings and coordinate the day’s technical requirements and site activities with other parties.
  • Lead and support start-up and site testing activities; ensure sufficient on-site manpower and assist as needed.
  • Provide daily status reports to Service Management, Project Management, and the sales representative.
  • Keep current on Vertiv start-up and commissioning processes, procedures, tools, safety bulletins, field change notices, and service tips.
  • Lead daily toolbox talks and pre-job safety walks and inspections; drive timely corrective and preventative actions.
  • Administer and ensure adherence to site and Vertiv safety policies, wear required PPE, follow work-hour guidelines, and report work-related accidents or injuries within 24 hours.
  • Model safe conduct, including use of STOP WORK Authority and Good Catch engagement.
  • Ensure adherence to the Vertiv Warranty process in partnership with the Project Manager.
  • Submit accurate and timely timecards, expense and mileage reports, service-request/task closures, and other required forms.
  • Support the Project Manager by obtaining necessary technical data for project systems.
  • Maintain company property, including credit cards, PPE, test equipment, laptop, and smartphone, according to company policies.
  • Communicate with internal and external customers, align customer expectations with Vertiv activity, and resolve misalignment when identified.
  • Maintain customer satisfaction and productive utilization in accordance with company guidelines.
  • Make timely technical and commercial decisions under pressure, follow company escalation and start-up procedures, and lead by example.
  • Evaluate site conditions and recommend acceptable customer solutions based on site evaluations.
  • Summarize and report work performed, direct technical activities of other technicians, and provide on-site customer consultation with Project Leader assistance.
  • Provide project leadership and on-site direction for assigned projects and follow company conduct, dress-code, and safety requirements.
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