About The Position

The Site Leader provides jobsite leadership for large, long-duration, high-profile projects involving Vertiv power and/or thermal equipment. As Vertiv Service’s primary on-site technical representative, the Site Leader supports projects from construction through start-up, site acceptance testing, and completion. The role works in tandem with the assigned Project Manager to manage cost controls, schedule adherence, resources, and the customer experience, while building and maintaining strong relationships with customers, coworkers, sales representatives, and other stakeholders. Assignments typically last from four weeks to 12 months or longer, depending on project scope and schedule. Projects may involve industrial new construction or retrofit construction. For projects away from the Site Leader’s residence, the role may follow a rotation of three consecutive weeks at the customer site and one week of service break at the home office. During the home-office week, the Site Leader is expected to work at least 40 hours on billable tasks and administrative duties. Schedules may be flexible and include weekends, evenings, and holidays. The Site Leader must be deployable in emergencies and hold a valid driver’s license. The role requires leadership of on-site teams, coordination with customers and other site parties, technical oversight of start-up and testing, and compliance with safety, warranty, administrative, and customer satisfaction processes. The successful candidate is expected to lead by example and embrace Vertiv’s principles, priorities, and behaviors. Vertiv employs around 34,000 people and operates in more than 130 countries. The position is for candidates legally authorized to work in the United States; sponsorship is not provided.

Requirements

  • At least 2 years of experience in industrial construction management.
  • Experience in one or more of the listed backgrounds: related military experience, industrial construction management, or relevant experience leading and actively participating in start-up and commissioning of power and/or HVAC equipment.
  • Ability to read and interpret electrical one-line diagrams and blueprints.
  • Strong organizational skills and ability to operate independently.
  • Strong verbal and written communication skills; ability to communicate at all organizational levels and demonstrate executive presence.
  • Ability to build and maintain trusting customer relationships and work collaboratively in high-stress environments.
  • Ability to respond quickly to changing customer priorities without disruption or resistance.
  • Ability to make unsupervised site evaluations, recognize and recommend customer solutions, and direct technical site activities.
  • Expertise in COHE procedures and site acceptance testing procedures and equipment.
  • Advanced word processing, report generation, spreadsheet, and email skills; familiarity with testing equipment, data analysis programs, and computer networks.
  • Mechanical aptitude.
  • Current product certifications and ability to meet the stated job requirements and performance expectations.
  • Valid driver’s license.
  • Ability to travel and work project rotations, including three consecutive weeks on a customer site followed by a service break at the home office when assigned to a project away from the residence.
  • Ability to work flexible schedules that may include weekends, evenings, and holidays, and to deploy during emergencies.
  • Ability to perform the physical requirements of the role, including regularly standing, walking, handling tools and components, reaching, stooping, kneeling, crouching, or crawling; frequently sitting, climbing, or balancing; and consistently lifting up to 50 pounds and occasionally up to 75 pounds.
  • Must be legally authorized to work in the United States; work authorization sponsorship is not provided.

Nice To Haves

  • ASEET or ASMET qualification preferred.
  • Equivalent industry experience leading and actively participating in start-up and commissioning of power and/or HVAC equipment preferred.
  • Six years of military experience in a related field.

Responsibilities

  • Provide jobsite construction and technical leadership for large projects involving Vertiv equipment.
  • Lead a multidisciplinary on-site team of Project Leaders, installers, technicians, Customer Engineers, and subcontractors.
  • Represent Vertiv at daily customer meetings and coordinate on-site activities by communicating technical requirements and schedule needs.
  • Lead and support start-up and site testing activities; ensure sufficient daily manpower and assist with start-up and testing as needed.
  • Provide daily status reports to Service Management, Project Management, and the sales representative.
  • Stay current on Vertiv equipment start-up and commissioning processes, procedures, tools, safety bulletins, field change notices, and service tips.
  • Lead daily toolbox talks, pre-job safety walks, and inspections; ensure timely corrective and preventative actions.
  • Administer and uphold site and Vertiv safety policies, use appropriate PPE, follow work-hour guidelines, report work-related injuries within 24 hours, and promote safe practices including Stop Work Authority and Good Catch engagement.
  • Follow the Vertiv warranty process in partnership with the Project Manager.
  • Submit accurate and timely timecards, expense and mileage reports, service request/task closures, forms, and other required reports.
  • Support the Project Manager by obtaining technical data needed to maintain project systems.
  • Maintain company property, including credit cards, PPE, test equipment, laptop, and smartphone, in accordance with company policies.
  • Communicate with internal and external customers, align daily expectations with Vertiv activities, clarify or realign expectations when necessary, and maintain customer satisfaction according to company guidelines.
  • Make decisions based on safety, quality, timeliness, cost, and productivity; make timely technical and commercial decisions under pressure.
  • Maintain productive utilization according to company guidelines and comply with dress code, safety rules, and start-up and escalation procedures.
  • Communicate across organizational levels, handle stressful situations with a calming effect, and interact diplomatically with customers and colleagues.
  • Evaluate customer sites, including environmental temperature and general operating conditions; summarize and report work performed.
  • Independently evaluate customer needs and recommend acceptable solutions based on site evaluations.
  • Recommend and direct customer-site activities by leading the technical work of other technicians.
  • Provide on-site customer consultation with assistance from Project Leaders and provide project leadership and direction for assigned work.
  • Remain deployable in the event of emergencies.
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